Forum Discussion
Thanks for the info and the screenshots. There seem to be some missing settings however. Could it be that you forgot to add 1 extra screenshot?
Sorry, forgot the last screen. Here it is.
- OldOlden3 years agoNot applicable
The first time I tried it my screen went totally black after about a minute. Had to reboot computer to start again. Have played about half a dozen times since then. Yesterday was pretty good, no errors. But today it is about 50/50: half the time I am kicked from the game, the other time I can play till the end of the match. If it tells you anything, there was only one CrashDump the entire time. The reason for the rest were unknown.
- OldOlden3 years agoNot applicable
Every day is different. I have Ray Traced Ambient Occlusion turned off since you requested it.
Some days I can complete 2/3 of the games. Other days, I crash almost every match.
Today I crashed in first game, second game no problems, third game crashed. Predominant errors are the CrashDumps.
- OldOlden3 years agoNot applicable
Just turned Ray Traced Ambient Occlusion back on. Played 3 matches. Two were fine, one ended with a CrashDump.
Seems to me it does make any difference.
- OldOlden3 years agoNot applicable
Not sure that there is a constant pattern. Just sometimes it crashes, sometimes it doesn't. Whether it is once ever 3 times, or not, really isn't the key.
The main point is where I started with my original post. In over 350 hours, I never had a problem playing or worrying about whether or not I would be able to complete a match. I never had a dump. I had never even seen a dump, Then something changed in your game's design. Now I can never count on being able to complete a match.
Playing a game where I may lose all advancement in a match at any point is more than frustrating. I do appreciate your help and suggestions, but I have a hard time understanding why the developers/coders for the game are unable to determine the problem and produce a fix.
Am I the ONLY person that has this problem?
- EA_Leeuw3 years ago
Community Manager
@OldOlden, I do understand the frustration, however I am afraid that all we can do at the moment is try to collect valuable data as to what could be causing these issues for you.
A request; could you create a .zip file again with the crash dump files that the game created when you were crashing/are crashing with Ray Traced Ambient Occlusion turned off? - OldOlden3 years agoNot applicable
Played 5 matches. Here are all the CrashDumps.
- OldOlden3 years agoNot applicable
Found the solution to my problem. I disabled Ray Traced Ambient Occlusion, and selected DLSS.
Played off and on the past 2 days, and never had any problems.So nice being able to play the game again finally.
- EA_Leeuw3 years ago
Community Manager
@OldOlden, oh that's amazing! Good to hear that this has worked for you. I will make sure to pass this info on to the team. 🙂
May I ask what kind of DLSS option you picked? And if you noticed any difference between the DLSS options?
Also, if the situation changes, please, feel free to update the thread. 🙂
- OldOlden3 years agoNot applicable
Changes to settings both in game and on my PC GeForce settings:
Ambient Occlusion: HBAO
DLSS: Auto
Ray Traced Ambient Occlusion: Off