Forum Discussion
Have you already tried to completely remove Origin from your system and perform a fresh install?
Like this?
- Manually uninstall Origin: https://help.ea.com/help/origin/origin/manually-uninstalling-origin/#hard-way,
- Run CCleaner: http://help.ea.com/article/how-to-use-ccleaner-to-fix-pc-issues/,
- Restart your machine,
- Install Origin again: https://www.origin.com/download.
after the new update that came out my game is still broken and ive tryed with steam to get a refund but they wont because they claim ive played longer then 2 hours when i have 4 hours but 3 of the hours has been the game broken so when the game was working i had only 1 hour on the game its self so this is kinda stupid on how or why the game wont work at all on steam but yet works flawlessly on origin or ea play i was hoping steam would refund me so i can use that money to just buy the game again but im gona end up having to put another 60$ in the game just to play it its kinda lame unless any ea devs know why im having this issues i would like all the help i can get because im just so clueless at this point ive installed so much software to just fix 1 game and its went no where
- EA_Leeuw3 years ago
Community Manager
@DJTRAVGAMING, have you overclocked your PC by any chance? Like either the CPU, GPU or Memory? - 3 years ago
as i know of cpu is but only factory over clock nothing that i had to do physical things to i can turn it off but doubt it will do anything
- 3 years ago
ok i turned off all the over clocks and even factory reset the bios completely to defaults and yet the game still wont open dose the exact same thing.
- EA_Leeuw3 years ago
Community Manager
@DJTRAVGAMING, have you checked if there's an update available for your BIOS? - 3 years ago
yes im at the latest there has not been any new updates for about a year now
- EA_Leeuw3 years ago
Community Manager
@DJTRAVGAMING, I see. Hmm, in that case I am afraid that it could very well be a Windows 11 issue.
Taking an extra look at your DxDiag I can also see that you have a BF2042 Trial. Could it be that you still have this one installed as well? Or is this the one from Origin?
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