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TheNeverman's avatar
TheNeverman
2 years ago
Solved

[PC] DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

Typically crashes within 5-10 mins of being in a game, about every 9 out of 10 crashes is bails to desktop, no error message, but once in awhile get the DirectX message. AMD Ryzen 7 7700X, ASUS B650...
technical issues
  • TheNeverman's avatar
    TheNeverman
    2 years ago

    *update

    On a whim, I disabled the onboard ATI graphics on my ASUS B650 Pro mobo in the BIOS - so far - SUCCESS!
    Was able to play for about an hour with no crash, but still nervous it will come back.

TheNeverman's avatar
TheNeverman
2 years ago

*update

On a whim, I disabled the onboard ATI graphics on my ASUS B650 Pro mobo in the BIOS - so far - SUCCESS!
Was able to play for about an hour with no crash, but still nervous it will come back.

TheNeverman's avatar
TheNeverman
2 years ago

*update


So 3 days in now - no more crashes!
Able to play for several hours.

Pretty sure I haven't seen this come up as a solution - but maybe it will help someone else.

  • TheNeverman's avatar
    TheNeverman
    2 years ago

    Soooo game has run FLAWLESS for the past 2 weeks - 0 issues... then I get home this evening and fire up a round - crashes to desktop during map load with the DirectX "out_of_memory" message. Try to start another round, and just crashes to desktop with no message.

    A quick look at GeForce Experience shows an updated dropped today - so I install it. Jump in a game of Conquest, runs for about 5 mins - suddenly sound stops working - and then dumps me to desktop with no message. Srsly?!?! This BS all over again??

    • Rokebo73's avatar
      Rokebo73
      Seasoned Ace
      2 years ago
      @TheNeverman Delete the content of Cache folder in Documents / BF2042.
      Repair/verify game and test game !

      Update us!
      • TheNeverman's avatar
        TheNeverman
        2 years ago
        @Rokebo73 I've cleared the cache folder and repaired the game. Dumps me to desktop within first 3 minutes of a round.

        I'm noticing the sound will either stop working - or stutter right before crashing, could this be an audio related issue?

        I installed VisualStudio in an effort to try to open the crashdump files - but it doesn't appear to like .mdmp files...

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