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TheNeverman's avatar
TheNeverman
2 years ago
Solved

[PC] DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

Typically crashes within 5-10 mins of being in a game, about every 9 out of 10 crashes is bails to desktop, no error message, but once in awhile get the DirectX message. AMD Ryzen 7 7700X, ASUS B650...
technical issues
  • TheNeverman's avatar
    TheNeverman
    2 years ago

    *update

    On a whim, I disabled the onboard ATI graphics on my ASUS B650 Pro mobo in the BIOS - so far - SUCCESS!
    Was able to play for about an hour with no crash, but still nervous it will come back.

TheNeverman's avatar
TheNeverman
2 years ago

*update

On a whim, I disabled the onboard ATI graphics on my ASUS B650 Pro mobo in the BIOS - so far - SUCCESS!
Was able to play for about an hour with no crash, but still nervous it will come back.

allabtlifesgrea's avatar
allabtlifesgrea
5 months ago

What exactly is onboard ATI graphics? I have the same issue with EA FC 24 and i tried almost everything, including your DISM command codes. Windows and EA FC are both genuine and i use RTX 3050, and i started facing this issue since a few days back. What would you suggest now?

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    5 months ago
    @allabtlifesgreat Onboard ATI graphics would be your processor's buiilt in graphics. If you are playing on a Laptop or desktop with a processor with it's own built in graphics it may be trying to load the game using that as it's primary GPU instead of the main graphics card.

    As this thread has been inactive for over a year I'm going to go ahead and close this off. I also moved your thread specifically about this issue over to the EA FC 24 boards so you can get help with your issue.

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