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Axiateus's avatar
Axiateus
3 years ago
Solved

[PC] Game wont start

So my game have stopped starting from nothing. When starting the game from Origin, the EAC screen pops up then closes after about 5 seconds (no error code etc) . When trying with the EA desktop app a...
technical issues
  • Axiateus's avatar
    Axiateus
    3 years ago
    @EA_Blueberry I already had the game in the expections list, but i put the Origin folder in there and the game started.

    Ty for the help <3
Axiateus's avatar
Axiateus
3 years ago
@EA_Blueberry Windows says that i have the latest update and my driver seem to be up to date
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
3 years ago

@Axiateus 

Can you try reinstalling Easy Anti-Cheat and see if that helps?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    3 years ago

    Albright let's try a clean boot to see if it's a program running in the background that is causing this.

    Can you perform a clean boot (read instructions carefully) and once the PC loads back up, immediately launch the game as administrator (right-click on desktop shortcut)

    How to Clean Boot your PC

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

  • Axiateus's avatar
    Axiateus
    3 years ago
    @EA_Blueberry I made a clean boot and tried only downloading origin (before this post) that did nothing
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    3 years ago

    @Axiateus 

    Do you have all the launchers and BF 2042 added to your anti virus exceptions list? Any trial anti-viruses lurking on your PC that need to be removed? 

  • Axiateus's avatar
    Axiateus
    3 years ago
    @EA_Blueberry I already had the game in the expections list, but i put the Origin folder in there and the game started.

    Ty for the help <3
  • USMC0331x's avatar
    USMC0331x
    3 years ago

    Hello.

    i had used my EA game play for the 10 free hour's of play and then i purchased the game online. i was instructed to download through Origin and now it wont let me install or open game after i already redeemed the game code.

    can you please help me

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    3 years ago
    @USMC0331x

    Hey!

    Are you able to successfully launch the game through the EA app?

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