Forum Discussion

samyhd's avatar
samyhd
3 years ago

[PC][Steam] Error 10011 - (Failed to start the game (2))

Hey, I have been having issues with Battlefield 2042 since yesterday (1-2 days so far) by having the game not launch anymore. It felt like it happened out of nowhere as I have not installed any soft...
technical issues
samyhd's avatar
samyhd
3 years ago
@OLDMozza666 Is the black screen loader from the EAC splash-screen or BF2042.exe itself?

If it's BF2042 that is in black screen and then shuts down then u might not have a problem with EAC since u pass the loading phase of EAC.
Kahuna169's avatar
Kahuna169
3 years ago

Hey everyone,

I have been having the exact same problem as you described it: 2 days of EAC error 10011 with no fix working for me.

The EAC splash logo came on, blue bar filled up fast or slow depending if I tried to fix game 609, with a one second freeze at the end.

The game failed to launch about 80% of the time and once in a full moon it launched without bricking my pc.

I have done everything that could have been a possible solution, from graph driver rollback to reinstalling C++ and all that stuff.

My steam and Battlefield game were on the same drive so I haven't moved it elsewhere. Reïnstalled the game twice to no avail. 

My conclusion: it's a problem from EAC server side.

Now this evening I tried to launch the game and it succeeded first try. Could they have fixed the issue?

I'd like to hear your feedback.

Kind regards.

EDIT: Nope still getting error 10011. Guess first time I was lucky...

  • samyhd's avatar
    samyhd
    3 years ago
    @Kahuna169 I'm still pending a reply from EAC to my ticket opened 4-5 days ago... If I get any news/solutions from them I will make sure to come back here with their whole feedback.

    And yeah, the way you described the behavior of EAC is exactly how everyone here is experiencing it haha... 1 second freeze when the blue bar becomes full and then you just wait 15 seconds before you get the error and later on have your PC run slow, being forced to restart the PC to run ok again.

    I was able as well to get the game launch (before I made this thread) but I'm not into brute forcing the game to run.

    Hope the reply from EAC can show up soon, they're apparently slow in checking support tickets xD

    I saw similar threads as well created since this one:

    https://answers.ea.com/t5/Technical-Issues/eac-crashes-pc/td-p/11641795

    https://answers.ea.com/t5/Technical-Issues/BF-2042-will-not-start-at-all-Origin-or-EA/m-p/11637481#M27984

    Interesting enough is that some people get past the EAC and have the windowed game show up with a black screen, failing to launch afterwards, and then you have the rest of the playerbase that simply can play the game with no problems.

    I'm pretty sure the EAC update affects users based on some hardware version since I had a friend of mine update his GPU driver and windows to the same version as mine and they have no issues playing BF2042. Must be some conflict on a different scale that they need to fix

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