Performance Icons
When I play, I get a constant performance icon on the left side. It's 3 squares stacked up on top of each other. What does this mean? is it something likely on my end? Any chance of knowing how I can...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @DeviantWolf,
That sounds like the packet loss indicator. Can we try running through some troubleshooting to see if we can help stop it from happening?
A good place to start would be with the basic connection steps from the EA Help website. If you're still seeing it after that can you let me know which platform you're playing on?
@EA_Kent Everything on that page, I have done already, so that may not be the issue.
- EA_Kent
@EA_Kentplaying on PC off the Origin launcher
- EA_Kent
Got it, thanks!
Would you mind if we try changing the Windows DNS settings to see if that makes any difference? Sometimes using a different DNS can help with issues like this.
You can update the DNS through the Windows TCP/IP Settings. You can find more details on how to get there at the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choice. I usually recommend the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but some people have mentioned that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1).
Let me know if you're still seeing any of the icons popping up after that. Thanks!
