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Ehtomit's avatar
Ehtomit
Seasoned Newcomer
2 years ago

Play BF2042 blocked by antivirus

Hi, I bought BF2042 few days ago on Steam and I've never been able to play it. When I start the game from Steam, a small window appears from EA App loading the game. After some seconds I get a cra...
technical issues
DarthFDG's avatar
DarthFDG
Hero+
2 years ago

I suggest you attach a DXDIAG report, as someone may spot something causing your issue.

    • DarthFDG's avatar
      DarthFDG
      Hero+
      2 years ago

      Thanks for posting the DXDIAG report. It helps.

      Try updating Windows 11. You are using an old version.

      While I am not 100% sure the NVIDIA RTX A1000 is a supported video card, make sure your laptop is using the NVIDIA RTX A1000 when playing the game. You may need to configure something in BIOS (e.g., disable on-board graphics).

      There are multiple issues mentioned in the Diagnostics section of the DXDIAG report. I suggest you look into those also.

      • Ehtomit's avatar
        Ehtomit
        Seasoned Newcomer
        2 years ago

        I forced the graphic card for Battlefield game and I checked for Windows 11 updates, but none. I retried launching the BF2042 but still the same issue... 😞

        PS : I attach a more recent DxDiag in case it helps.

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