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MrHDGamer102's avatar
4 years ago

Portal Custom Server Crashes 100% With PvP or PvE AI

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080 Super
Enter RAM memory size in GB 32GB
Are you using any software with an overlay? Yes
If yes, can you list them here? Nvidia Performance Overlay
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Rush
Please select your region North America
On which server did this happen? Portal Custom Server (AABBZ5)
When did this happen? (dd.mm.yy hh:mm) 14.11.21
Summarize your bug When creating a custom portal match using the rule editor and adding pvp AI, the server will crash to the main menu 100% of the time. Use experience code AABBZ5 to see the crash as quickly as a few seconds however, sometimes it takes a few minutes. I then made a server with AI turned off and played with a few friends and it works with no issues. I'm not sure what the AI is doing but it's trying to do something the server does not like. Use experience code AABBZ6 to see a working version with no AI. There are some differences in the rule editor code between those 2 as I was trying to fix other issues.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Use experience code AABBZ5 to see the crash as quickly as a few seconds however, sometimes it takes a few minutes. I then made a server with AI turned off and played with a few friends and it works with no issues. I'm not sure what the AI is doing but it's trying to do something the server does not like. Use experience code AABBZ6 to see a working version with no AI. There are some differences in the rule editor code between those 2 as I was trying to fix other issues. You can replicate the crash if you turn on AI (pvp or pve) on AABBZ6 as I did in an earlier version that no longer has an experience code.
What happens when the bug occurs? Server crashes to main menu.
What should be happening instead? Server should not crash and should function properly with AI.

When creating a custom portal match using the rule editor and adding pvp AI, the server will crash to the main menu 100% of the time. Use experience code AABBZ5 to see the crash as quickly as a few seconds however, sometimes it takes a few minutes. I then made a server with AI turned off and played with a few friends and it works with no issues. I'm not sure what the AI is doing but it's trying to do something the server does not like. Use experience code AABBZ6 to see a working version with no AI. There are some differences in the rule editor code between those 2 as I was trying to fix other issues.

You can replicate the crash if you turn on AI (pvp or pve) on AABBZ6 as I did in an earlier version that no longer has an experience code.

10 Replies

  • Product: Battlefield 2042
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number Nvidia GeForce 1080Ti
    Enter RAM memory size in GB 16GB
    Are you using any software with an overlay? Yes
    If yes, can you list them here? Nvidia In-Game Overlay
    If you disable this software, does that have any effect? No
    Which part of the game is the issue happening in? Multiplayer
    Which part of the mode? Conquest
    Please select your region Europe
    On which server did this happen? Custom Portal Game
    When did this happen? (dd.mm.yy hh:mm) 14.11.2021 23:50
    Summarize your bug Running a custom Gun Game/ Gun Master style game mode in Portal with PvP bots filling the spaces until players joined. The game crashes back to the menu. Sometimes this happens within a minute, other times I have managed to play through 4 maps in the rotation before the crash. The crash does not see to be related to a specific map, or if more than one real player is in the game. I don't think its anything in the config in the rules editor that is causing the crash, but with no persistent logs and no crash report when the game exits, its impossible to tell.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? You can try and play experience code AAFSJG which is the game in which I am experiencing the crashes.
    What happens when the bug occurs? The game crashes and returns all users to the main menu with no error shown at all. Before the crash all connected players report the game lags out a little then crashes.
    What should be happening instead? It should not be crashing ‌

    Here is a link to a video of the crash happening. When it crashes, it is for all connected players not just myself:
    https://youtu.be/SKNlTUpz3Do

    Also, please find attached a composite screen shot of the rules editor for the game mode.

    Note the game mode was a custom game based on Free-for-all, but your form does not have an option for that.

  • Product: Battlefield 2042
    Platform:PlayStation 5 Digital Edition
    Please specify your platform model. Sony PlayStation 5 Digital Edition
    Are you using any software with an overlay? No
    Which part of the game is the issue happening in? Multiplayer
    Which part of the mode? Conquest
    Please select your region Europe
    On which server did this happen? Portal
    When did this happen? (dd.mm.yy hh:mm)
    Summarize your bug happens in a custom portal mode, not conquest. No choice for Portal/TDM Portal servers occassionally crash and disconnect all players when executing code created in the logic editor, that is working fine all the time. It always happens, sometimes more soon, sometimes later. portal experience code would be AAC92Q
    How often does the bug occur? Often (50% - 99%)
    Steps: How can we find the bug ourselves? Host portal experience AAC92Q, maybe invite some friends, have fun, after a few minutes up to an hour, the will eventually disconnect you all from the game. If you believe it's due to the mode you can gladly check it out here and tell me where the issue is: https://portal.battlefield.com/experience/package/era?playgroundId=e3979ec0-43bc-11ec-b25f-cfbd13aa7986 This also happens to others when playing their custom modes.
    What happens when the bug occurs? Everyone gets booted to their main menu, no error message or anything like this
    What should be happening instead? You shouldn't be thrown from the game server, or at least get an issue report why you disconnected. I spent 2 days debugging this mode, making it even worse until realizing it must've been all the times and the error must be withign

    Custom Portal Servers with modes created with the logic editor crash occassionally after some time.

  • Hi friend, I have the same issue!

    I have created a classic gun master game in Portal with my own rules (experience code "aad27v"). Everything works fine. If I host the game there are no errors in the error log in the admin setting ingame. But after a while the server disconnects without any reason. The end game state isn't reached at this time. This happens if I play with bots/KI only and with human player only. I don't see any reason for these disconnects. Sometimes they happen after a minute of playing and sometimes after 10 minutes.

    My conclusion is that this could be a portal server hosting issue.

    Is here anyone who knows more about this issue and how to avoid it?

    Best regards,
    Oliver

  • M4nuuB0055's avatar
    M4nuuB0055
    4 years ago
    @OliverSmart Yea, that's exactly what I am experiencing. Days of debugging and asking around concluded me to thinking this is on Dice's end and we can't do anything about this until the servers performance improved, or the bug within the code editor that causes this has been found. But it seems there's nothing we can do. But it would definitely be relaxing to hear any word from some portal devs on this issue so we know it's known and not on us
  • I have also experienced this issue on ps5. I have hosted my custom game mode many times, but I can’t find a reliable way to replicate the issue. There doesn’t seem to be a specific rule in the logic editor causing this issue, because there isn’t a specific moment in the game mode that triggers the server crash. It happens somewhat randomly. Is there a way to access error logs of a crashed server?

  • Product: Battlefield 2042
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number RTX 3080 Ti
    Enter RAM memory size in GB 64GB
    Are you using any software with an overlay? No
    Which part of the game is the issue happening in? Multiplayer
    Which part of the mode? Rush
    Please select your region Europe
    On which server did this happen? Custom Server
    When did this happen? (dd.mm.yy hh:mm) 17.11.21 22:30
    Summarize your bug I'm trying to build a Gun Game mode with the Portal editor. It seems that something in my setup causes the server to always crash after a minute or so. I have bots in the server.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Play my Portal experience: aags8t Play for about a minute, and notice the server crashes without an error or warning.
    What happens when the bug occurs? My portal server just crashes and I get dumped back into the main menu.
    What should be happening instead? Server should not crash due to custom portal rules. Should instead display an error in the error log if something went wrong.

    I'm trying to build a Gun Game mode with the Portal editor. It seems that something in my setup causes the server to always crash after a minute or so. I have bots in the server.

    Play my Portal experience:
    aags8t

    Play for about a minute, and notice the server crashes without an error or warning.

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