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andy6170's avatar
andy6170
Rising Rookie
3 years ago
Solved

Portal Editor Fails to Save: "Save was not successful"

Product: Battlefield 2042 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 Are you using any software with an overlay? No Which part of the game is the issue happenin...
bug
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago

    Hi all, 

    A little birdie told me that this issue ("Save was not successful") should now be resolved.

    Could that be correct?

creepnpeep's avatar
creepnpeep
Seasoned Ace
3 years ago

changes are still not being saved 

any chance of a fix to this any time soon?

creepnpeep's avatar
creepnpeep
Seasoned Ace
3 years ago

Still not working.

Just keeping you “community managers” up to date in case you feel like doing the courteous thing and replying.

  • LordAstino0775's avatar
    LordAstino0775
    3 years ago

    Same here.

    Glad I finally found that other people are having this issue. I'd been going back and forth with help.ea.com and they have been impressively unhelpful. Like they are actively ignoring my actual question and screenshots and giving short, vague, possible solutions to questions I didn't even ask.

    It has been awful.

    I was searching all over and couldn't even tell if portal.battlefield.com was even supported anymore (first time I ever went to the site was on Wednesday 1/18/23)

    Sounds like it is just down for now since they are about to push out the big class change update. I can understand that since it will change so much in the portal editor too, but yeah help.ea.com has been garbage

  • creepnpeep's avatar
    creepnpeep
    Seasoned Ace
    3 years ago
    @LordAstino0775 I’ve been posting about this since Tuesday which is when this issue started - when they rolled out the (pointless) update.

    I’ve repeatedly posted about it and haven’t had ONE response from any of the “EA community managers”.

    I see them on here replying to other threads (mostly threads where people are posting about “thank you dice” matters).
    Basically, they reply to grass level threads but completely ignore threads and posts that highlight issues that are found with the game.

    Extremely unprofessional and unhelpful.
    The way they treat the player base is poor.

    I then received a DM from one of them giving me a warning about spamming the forum!
    Wow. So they send me a warning but completely ignore my posts.
    If they had just acknowledged my original post and tried to help, I wouldn’t have to waste my time repeat posting.

    This probem still remains.
    I am unable to make any changes to my servers - 3 days after the issue was raised.

    If this persists, I will quicky run out of patience and lose interest in this game.
    I’ve spent months working to make 12+ servers with pretty data heavy code.
    And now I can’t work on them any more.
    Awesome.

    Way to treat the players that keep others playing.
  • creepnpeep's avatar
    creepnpeep
    Seasoned Ace
    3 years ago

    Just tried AGAIN

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Save was unsuccessful

    Rules editor is now incapable of even saving a change that involves just ONE keyboard stroke.

    Seriously sort your sh!t out!!

  • Godzill99838's avatar
    Godzill99838
    3 years ago

    Who monitors this forum? I've never been a big fan of "ask the community first" approach. Is anyone??

  • creepnpeep's avatar
    creepnpeep
    Seasoned Ace
    3 years ago
    @Godzill99838 No one of any relevance monitors this forum, that’s the problem.

    You have part time moderators that call themselves “EA community managers” (whatever the hell that’s supposed to mean?!) and that’s it.
    Not one associate of dice.
    Go figure the logic behind that.

    The moderators will immediately jump on a thread that says “thank you so much dice for
    an amazing update!” (Which isn’t amazing at all - in fact, 90% of updates break something fundamental), yet they completely ignore threads and posts that try to highlight major issues.

    Half the time the mods are wrong anyway.
    🤦🏽‍♂️

    https://answers.ea.com/t5/Bug-Reports/voice-chat-makes-game-sound-lower/m-p/12229653#M24173
  • LordAstino0775's avatar
    LordAstino0775
    3 years ago

    Seems to be letting me save this morning.

    If it's not working for you, refresh the page and try saving after every new block you add for a while.

    Breaks if I rename a Rule I made, but am able to change the rule type (ex: OnPlayerDamaged)

    Darn it. Breaks with any text, like for a message too.

    Godspeed

  • creepnpeep's avatar
    creepnpeep
    Seasoned Ace
    3 years ago
    @LordAstino0775 Hi mate,
    It’s still screwed as far as I can tell.
    No change whatsoever.
    It simply won’t save changes.


    Still nothing but crickets from you EA “community managers, huh?

    Awesome. You’re such assets to the forum 🙄
  • LordAstino0775's avatar
    LordAstino0775
    3 years ago

    What browser are you using? I'm using it in Microsoft Edge at the moment. I'm also working on something from scratch, not picking up on a build that I was working on before we were getting these errors.

  • Sulu9's avatar
    Sulu9
    Rising Hotshot
    3 years ago

    @LordAstino0775I have been trying repeatedly to recreate the same experience from scratch for almost a week now (on 2 different computers in 5 different browsers) without being able to save any of it - so I believe it's an issue with rules editor itself
    or perhaps the portal hates me personally ¯\_(ツ)_/¯

  • LordAstino0775's avatar
    LordAstino0775
    3 years ago

    Dang. Sorry to hear that. Definitely very frustrating. Worked for me after 4days, but still breaks if I change any text anywhere when on the rule editor page, for messages, renaming rules, variables.. sucks.

    I don't have any other suggestions sadly

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