Product: Battlefield 2042
Platform: PC
Please specify your platform model: PC
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Portal Host Experience
Please select your region: North America
On which server did this happen? Custom Server US
When did this happen? (dd.mm.yy hh:mm) 02.03.25
Summarize your bug: I have a portal server that is stuck. I can't shut it down and I can't host another experience until it is.
It consistently displays in my active hosted experience regardless of how I try to shut it down.
I try shutting it down from the host menu and it gives me an undefined error. I also cannot join the server from the host menu, I receive an unauthorized role error.
The only way I can actually join the server is to search it from the portal server list. Once I have logged in I have admin rights like I should. If I try to shut the server down, it tells me it's closed and all players were disconnected.
However, the server remains active and does not actually shut down. It's still displayed in my host menu as active, and is still joinable.
I need to be able to shut this down in order to host another experience..
How often does the bug occur? Every time!
Steps: How can we find the bug ourselves? Review my portal server and account as displayed in the screenshot attached.
What happens when the bug occurs? I cannot shut down my experience to host a different experience.
What should be happening instead? The experience should shut down and it should show no active servers under the host menu, which will allow me to host a different experience.