Hi @EA_Atic , as described in the bug, it is no matter of platform or specific experience. There is an issue in the backend system, which is hindering us to retrieve experiences. Although I have 25 ce projects/experiences, the website stays empty and throws an error that it's unable to retrieve experiences.
Somehow it is working in other countries around the World...
France, India - no issue
Germany, UK, Netherlands - issues
This is apperaing since 19.10.2022 at around 11 AM
Here in the Netherlands I can't access my experiences either through the site or in game.
DICE TeamProduct: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Portal Website and Ingame portal host your own experiences
Please select your region Europe
On which server did this happen? Portal Website and Ingame portal host your own experiences
When did this happen? (dd.mm.yy hh:mm) 20.10.22 13.00
Summarize your bug On the portal website it says: Unable to retreive your Experiences. All my experiences ingame are gone as well. I'm logged in as usual. Logged out and logged back in, but still they're all gone.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log in to the Portal website with an account (from the Netherlands) and see if it happens as well. Or check my profile on the backend to see if something's wrong.
What happens when the bug occurs? No previously created Portal experiences are visible. "Unable to retrieve your Experiences"
What should be happening instead? All my experiences should be visible and be able to host
Screenshot is attached.
I made a new topic with a screenshot attached. But hearing from people on Discord it's happening to a lot of people.
