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Off_ScarfAce's avatar
Off_ScarfAce
4 years ago
Solved

Pre-Load issue solved with canceling the Pre-Order?!

Hello 
So i had an issue with Pre-Loading the game on Origin and few topics below this one i saw a solution where canceling pre-order and pre-ordering the game solved the Pre-Loading issue
So i went and tryed this method...
Before i did this i Pre-ordered Ultimate Edition my payment status said "Proccesing" .."Weve billed you for your order some items havent been delivered yet"
Then i went with issue solving method described above and Canceled my pre-order and suddenly previous pre-order is "Confirmed" ALSO now i have Active Refund with "Payment Pending" BUT my BF2042 right now is pre-loading on my Origin Acc...

So of course i want the Pre-Ordered Ultimate Edition so now can anyone explain to me what im supposed to do now?..
I have Active Refund of the Game at this moment but when i looked into my bank account...NOW i have been billed the cost of Ultimate Edition of the game...

So what now?..

technical issues

8 Replies

  • carsono311's avatar
    carsono311
    Seasoned Ace
    4 years ago
    @Off_ScarfAce Looks like you have initiated a refund on a purchase that was not fully processed and / or paid-for yet.

    Did your other Ultimate Edition get processed and delivered properly?
  • Off_ScarfAce's avatar
    Off_ScarfAce
    4 years ago

    it stayed on "Proccesing" status and it said smth like "We billed you for your order but some items havent been delivered yet"
    And when i canceled the pre order it went from "Proccesing" to "Completed" and in that moment i was billed for the game as i found out when i looked into my bank account

    So now im pre-loading the game on my Origin Acc
    I have active Refund in my Order History
    I was billed for the Game when i canceled the Pre-Order

    Like im fine with Pre-Loading and paying for the Ultimate Edition finnaly..
    Now im just worried that i will be Refunded in upcoming days unknowingly and i will miss the Pre-Order of the game 

  • Off_ScarfAce's avatar
    Off_ScarfAce
    4 years ago

    go to Origin Website
    Sign In
    go to your Account Billing or Order History something along theese lines
    click "+" on your Order and you should see the "Cancel" button there

  • RelentlessD's avatar
    RelentlessD
    4 years ago

    So if I hit cancel on my 2042 Gold Edition order it will process it instead of canceling it and then I can pre-load the game?

  • Hepa85's avatar
    Hepa85
    New Rookie
    4 years ago

    i dont have cancel option there lol!!! when i click on the + button!!!!

  • Off_ScarfAce's avatar
    Off_ScarfAce
    4 years ago

    I would not suggest this method...
    Ive tryed it and yes now my pre-load is up and running but ALSO NOW i have Active Refund of the game in my orders History

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