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Jamesclancy1's avatar
Jamesclancy1
3 years ago
Solved

"Purchase failed Error code"

I went to purchase $17.99 worth of coins and was met with "Purchase failed Error code" I tried 3 more times before restarting my game to retry again. To my surprise I was met with 7200 COINS when I...
technical issues
Jamesclancy1's avatar
Jamesclancy1
3 years ago

I was told to post here by support. I am sick of getting the run around on this. EA needs to take responsibility for this poor service.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @Jamesclancy1,

I am sorry to hear that you had this experience. However, we're unfortunately unable to help with purchase issues or refund requests via the forums.

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