Purchased Cosmetic Skin Not Appearing in Inventory
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 2060 Series
Enter RAM memory size in GB 16
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Collection > Specialists
Please select your region North America
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 04.10.22 19:33
Summarize your bug I had previously purchased the Shrouded skin for Casper as part of last week's store bundle. The skin does not show up as selectable or previewable under the Specialists menu for Casper. The only way to equip the skin is for me to find the bundle in the store and select the "equip" command from that prompt.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unknown since this appears to be something server-side related.
What happens when the bug occurs? The Shrouded skin does not show up in the selectable skins inventory for Casper, and thus I am unable to select it without using the above-mentioned workaround. This seems to have been an issue for different skins for other users in the past, though I did not find any permanent solutions.
What should be happening instead? The skin should be viewable/selectable in the Specialists menu.
It appears the game is somehow not completely registering my purchase of Casper's "Shrouded" skin from last week.
