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EA_Leeuw
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3 years ago

Re: Battlefield 2042 Xbox Crashing or Shutting Down console

Hey @OldSkoolzFinest,

Cheers for the report.

In the past, these kinds of unfortunate happenings were usually caused by unstable Xbox Firmware, AKA maybe being on the Xbox Insiders (Preview) Firmware branch. Are you also using the Preview Xbox firmware?

We have also seen that it could be caused by certain Power State options: https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-BF2042-Crash-Persists/td-p/11024163.

Could you maybe give those steps a try?

1 Reply

  • OldSkoolzFinest's avatar
    OldSkoolzFinest
    3 years ago

    @EA_LeeuwI’m not part of the Xbox insider program and my Xbox has always been on the lower power state option since it released.
    I’ve seen many threads from reddit to Microsoft of many players only having this issue with this Particular BF only on the Series X with no resolution for most.
    Like i said this is only happening with this game. I play all kinds of good quality games from different genres and this never happens to my Xbox leading me to believe it’s poor optimization on the games part, or possibly the introduction of crossplay with PC players causing unstable servers since this didn’t happen on past BF for me. I’m not a developer just a long time gamer so i can only guess.
    Thanks for the help……

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