Forum Discussion
15 Replies
- Tuggsock3 years agoNew Traveler
I’m on ps5… I wonder what the equivalent would be… also other ea games aren’t working
- EA_Leeuw3 years ago
Community Manager
Hey all,
It appears that there were some small connection issues that affected a small part of the general BF2042 (and BFV) player base last weekend. These issues were resolved on Monday early morning. Are you still experiencing this specific issue?
Yes, I havent been able to connect to servers for 3 days now, I've tried repairing it, turning off my anti virus, reset my modem, uninstalled and reinstalled. Still cant connect
- EA_Leeuw3 years ago
Community Manager
@xMexicanWeedx, you are getting the exact same error message? If so, please share a screenshot. Thanks. Sorry I thought it was the same error code, but the past few nights it wont connect to servers and i keep getting this error every time no matter what I try. I saw someone say it works for them in the day time so I tried that and it worked! I only get time to play at night so Ill see how it goes later. Thanks for the response.
- EA_Leeuw3 years ago
Community Manager
@xMexicanWeedx, in that case, I would recommend creating a separate thread or searching for a different thread (about the exact issue that you are experiencing) and reporting it in that one, because it is not about the same error code. - @EA_Leeuw I downloaded the game on my PS5 recently and haven't been able to connect to the EA servers. My internet connection is working. My EA account is linked to my playstation account when I check through my EA account online. I keep getting the error to check internet connection or the Platform Client is online. How can I check if my playstation is recognizing my EA Account? I'm not prompted to log into it when I try starting the game.
I’m on PS4 and I’m having the same issues. Nothing seems to work. It would be nice if I could speak with someone that may walk me through it with them.
- EA_Leeuw3 years ago
Community Manager
@Yeamans_19 @269fa62e1a1ade3c, what is the error message that you're getting? The text that is in front of the code?
- @EA_Leeuw This is exactly what comes up when I click start game and it tries to connect to online services.
ERROR
Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again. Please see ea.com/unablle-to-connect for more information.
Error code: 1:3300J:15021:4688822970:761357172B - EA_Leeuw3 years ago
Community Manager
@Yeamans_19, alright. So this thread was about a temporary connectivity issue, that got resolved very quickly.
If you're still unable to connect, I would recommend taking a look at our connectivity troubleshooting steps:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
PlayStation: https://connection.support.playstation.com/
Also make sure that you have an active PS Plus membership. Yeah and everyone here is here for the 1 3300J code still experiencing this ive done everything imaginable and its still happening i was just playing the other night no problem glad I got this for free with ps because yikes "this thread was about temp problems" im trying to remain respectful but you're kinda making it REAL tough Mr community manager ive ran all the troubleshooting some multiple times its very clearly a ea side of things issue ps support said it was dunno why yall always like contact ps support everytime they always say yeah lots of people get sent here from ea games and everytime they say its a ea issue wild how yall just make your customers run circles and not be helpful so update managed to contact someone by phone at ea and they basically just said our servers are up so get bent 🙃 hope everyone has a good day and thinks twice about buying ea games ever again
- @Reikoda Same exact error, I've spent hours resetting and watching others try the same steps regarding IP refresh, router resets, firewall, reinstall, etc...nothing. I'm on PC and new to the game, played a session and that was all it could do without finding a way to fail. Glad I got it for free, I've spent more time trying to fix it than playing it. I see by the EA "replies" they aren't acknowledging the issue so looks like the right time to find a new FPS!
Lol ea servers were a problem at woldheart launch too and many other games they smoking something funky if they continue putting the blame on our isp or like for me playstation literally the fifth time now its been a ea game and I've had the run around fortunately the other games were actually fixed its honestly gotta do with their linking bs or something probably acting like we don't got permissions or something anyway we are basically banned for no reason good stuff ea 😅🤣 ea employees gonna keep acting like we are little kids and don't know wtf we are talking about its pretty condescending especially when you tell these bots that you did all their troubleshooting just so they can post links to the same ish already did lol must be nice working for billion dollar company where you don't gotta give a ish about your consumers
- EA_Leeuw3 years ago
Community Manager
Because this thread was about a temporary connectivity issue, that quickly got resolved, the thread will be locked.
If you're also experiencing connectivity issues, then we’ve basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).
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