Community ManagerI moved your thread to the 2042 forums. In the future, make sure you're posting in the forums for the game you're having the issue with. Thanks 🙂
We'll continue with troubleshooting. First, try rebuilding your database with the instructions here. Also, restore your licenses with these steps. Let me know what happens.
@EA_Aljo Hey while you're here do wanna check out that huge ever growing 20 page thread with an issue that hasn't been fixed since launch and makes the game unplayable? Would be real nice doesn't seem like anyone is getting around to it
Hi, @EA_Aljo
Restored licenses and rebuilt database as requested but still having the same issue. Press X to start, then go to a white screen that then shows Error:0x00000006 Couldn’t resolve host name.
Next steps? The game is currently unplayable as I can’t get past this screen
Community ManagerThanks for trying. As a test, can you try switching your connection to a mobile hotspot? I'd just like to see if a different connection will work. That will help narrow this down.
@EA_Aljo
Hi, I loaded up with a 5G connection and was able to play. I loaded again with a Wi-Fi and a LAN connection after competing the practice lobby and I’ve been able to play. Issue resolved I think!
Community ManagerGreat! Glad to hear it. If you have any other issues, please reach out again. Good luck on the battlefield!
Just happened to me and you helped me solve it 🤞🏽 only resolution online i see
Community ManagerGlad to hear that worked for you!
I'm now going to lock this thread to prevent further "necro-posting".
