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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Re: easy anti-cheat not allowing me to play.

@Steelleey, gotcha. And are you playing via Steam, Origin, EA app or Epic?

25 Replies

  • l_Grand_Vizir_l's avatar
    l_Grand_Vizir_l
    New Veteran
    3 years ago

    Hi,

    I'm on PC, i have the same error message on Easy anti cheat authentification failure when playing multiplayers.

    I don't post the screenshot as it's the same but not in english.

    I'm on PC and play with Origin.

    I tried co op playing solo, the game kicked me with a message saying "the person has been kicked for Easy anti cheat policy violation"

    Quite scary !

    I've checked and nothing running except win10 Origin, Nvidia control pannel, realtek audio and Win10 security (and BF2042 obviously)

    I've checked ingame files with Origin, no problem seen.

    Please help !

  • Steelleey's avatar
    Steelleey
    Not applicable
    3 years ago

    I'm loading the game via steam, but it opens my Origin app automatically whenever i do so, so i think it's ran on steam.

  • l_Grand_Vizir_l's avatar
    l_Grand_Vizir_l
    New Veteran
    3 years ago

    @EA_Leeuw, thanks for your response.

    I've already tried to repair via Origin, no error detected.

    25 years of PC gaming i've tried simple things on windows to check my side (clean registry, scan for malwares or problems, etc. etc.)

    No problem found on my PC and no effect on the problem.

    The "Easy anti cheat problem" is random.

    Yesterday i was unable to play (and quite scarde by the message) soo i posted here. I launched the game again 1 hour later afetr multiple checks on my PC, and had no problem (i've played 3 matches with friends in multiplayers).

    But i went to diner and when i wanted to play again i've been kicked from solo / co op again by Easy. I just restarted the game and was able to play again....

    From what i understand, I'm kicked after the round start, maybe 30secondes later. I can start the round but i'm kicked.

    It looks like a comunication failure, Easy seems to ask for a response from my PC and no response is send or received (don't know where the message is lost) soo it kicks the player. Easy do not detect a problem, he react to a lack of response.

    I don't think it comes from another program. My PC is quite old and i need to keep it clean to be able to play soo i can guarantee i have no mouse software, Onedrive or special anti virus filter interfering. I do shut down all "start with windows" options of my softwares to keep my PC fast and responsive.

    For the ones who experience this problem i would suggest to exit game and launch again the game until Dice can fix it.

    Boring but working.

    And by the way, iv'e witness an old bug comes back... Game restart on 1st launch with reset of all parameters... When the "Epilepsy Warning" screen apears before launching the tutorial... and makes you cry for the 150th time.

    Solution, go delete your  "PROFSAVE" files ( in C: Users) corrupted to replace them by the ones you've saved previously to avoid getting mad and just uninstall. Because we wait for this to be patched since launch.

    If you have no save... Well do again all the keybinding, check all parameters and options.. And after losing an hour doing soo, you'll get why you should save those 2 tiny Profsave files.

  • Steelleey's avatar
    Steelleey
    Not applicable
    3 years ago
    @EA_Leeuw yes, this has worked, played a couple of games just to clarify and testing some of the stuff that booted me before, and thankfully had no problems.

    thank you for the help!
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Steelleey, awesome, glad to read that it has worked for you! If the situation changes, feel free to update the thread!

    Happy gaming! :D
  • l_Grand_Vizir_l's avatar
    l_Grand_Vizir_l
    New Veteran
    3 years ago

    Yesterday the bug was random.

    Today i tried before testing the clean bot and i was able to play.

    I'm not sure it would help on my PC but if the bug comes back i'll give a try.

    Thanks for your help.

  • 11buddy24bk's avatar
    11buddy24bk
    Not applicable
    3 years ago

    Im having the error where the game is kicking me for cheating, mid match, while im just playing with friends. Solo games even, but i'm not cheating! It never happened before the 2.0 update.

    Pic is a screenshot from the game. I never cheated and never will. This is infuriating.

  • l_Grand_Vizir_l's avatar
    l_Grand_Vizir_l
    New Veteran
    3 years ago

    Update and (maybe) solution for the ones who still have this bug.

    I had the problem for few days. Being able to play 8 out of 9 games without problem, but sometimes got kicked by EasyAC.

    I tried to scan my PC, repair the game on Origin, Clean boot... Nothing helped.

    Then i saw in a other thread a player complaining about this bug since months... explaining he has to re instal the game after each patch to solve the bug...

    I did a clean uninstall of the game and re instal it.

    Not a single problem since 10 days.

  • HeroCllass's avatar
    HeroCllass
    Rising Vanguard
    3 years ago

    we have asked ea to fix the anti cheat - they are ignoring us

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @HeroCllass,

    As you can see, we are actively trying to troubleshoot the issue with players who are experiencing this issue. 🙂
  • -bZ-TwoTabs's avatar
    -bZ-TwoTabs
    Not applicable
    3 years ago

    Well, nothing you have said has worked. EA Needs to do something about this. There have been multiple people who have had the same issue with no luck. Is EA not aware of this issue? I'm really disappointed about this. I went to the effort of completely reinstalling everything only for the same error to happen. There is some kind of bug in the latest patch that is affecting users. This is the only error I get when getting kicked. I've tried a cold boot, running everything as admin also. Lets me play for about 10 minutes and I get the boot. If this was really an EAC issue then it would be happening on other games, but i don't see this happening in any other games that I play that use EAC. Seems that EA doesn't give a crap about their users. All they care is lining their pockets with our money, I'm about to call it quits with EA for good

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Rokebo73,

    Is it not necessary to ask other players to create a new topic, if they're experiencing the exact same issue. If they create a new topic, it will be merged with an existig topic about the same issue either way, if there is one. Thanks.
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago


    Press the Windows key + 'E' to open File Explorer.
    Press Alt key, select Tools > Folder Options > View, then check Show hidden files, folders, and drives.
    Navigate to the following location C:\\Program Files(x86)\EasyAntiCheat\ and delete the files:
    Delete this file C:\\Program Files(x86)\EasyAntiCheat\EasyAntiCheat.sys
    Delete this file C:\\Program Files(x86)\EasyAntiCheat\EasyAntiCheat.exe

    If origin/steam or bf2042 are installed at a other location then navigate to that location !

    ORIGIN
    Navigate to C:\Program Files (x86)\Origin Games\Battlefield 2042\EasyAntiCheat and right click the EasyAntiCheat_Setup.exe and
    select to RUN AS ADMINISTRATOR. In EasyAntiCheat app select repair  !

    STEAM
    Navigate to C:\Program Files (x86)\Steam\Steamapps\common\Battlefield 2042\EasyAntiCheat and right click the EasyAntiCheat_Setup.exe and select to RUN AS ADMINISTRATOR. In EasyAntiCheat app select repair  !

    Close file explorer ,  reboot pc ! Now start Origin or Steam as an ADMINSTRATOR and test game !

    see: https://www.easy.ac/en-us/support/game/guides/antivirus/

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