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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: NVIDIA OVERLAY CRASHING TO DESKTOP

Hi @PYNEY would it be possible to get a DxDiag?

Also, when you have a moment would it be possible to try the following?

8 Replies

  • Hi , I've done as you have suggested ,system file checker went to 100% all ok, cleared  cache , also verified files on Steam.

    with the Nvidia overlay on , the game loads to the loading screen and just as its connecting to server it crashes , 3rd time of trying the game loaded up , went to join a game as

    the map came up the game crashed froze , had to ctrl alt del to come back to desktop.

    this has only happened since the new update , thank you for your assistance

  • the game loads and plays when the Nvidia overlay is turned off

  • Hi Community team,  I've sent all my dxdiag files , tried everything you have suggested and since Wednesday no replies , I'm convinced its the new update that requires a fix, not my pc  ?

    is there any update when a fix will be available , there seems to be so many other issues  other are having also , when the game does load I often have no sound , thank you

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @PYNEY Disable nvidia overlay (geforce experience)
    Uninstall gpu driver and do a clean reinstall.
    (sometimes ya need DDU to delete all leftovers from youre old gpu driver).

    Do ya got some system, info ? brand and typ motherboard ?
    memory details , did ya oc anything ?

    Update us please !
  • PYNEY's avatar
    PYNEY
    3 years ago

    Hi Rokebo, I've done a dxdiag file attached on comments above should give you a spec of my pc ,I'll uninstall the drivers and geforce, everything worked fine before the battlefield update   though  , thanks for your help  

  • I've uninstalled the drivers and geforce experience , done a fresh install , unfortunately it hasn't worked , if I do get into a game it will crash within seconds.

    any other advice please , or I'll wait for an update , thank you

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @PYNEY  Hey man, could you di this please !

    Memory+Motherboard+bios check part specs

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Now enter this command:

    wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

    At youre C: drive there is now a file called mb_mem_bios_info.txt post this file please !!!
    Thanks.

    Ps the bolded line is just 1 command, copy and past all !!!

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