Poor service from ea & unable to link my ps5 to ea account

Question

Have tried for several days in a row to get in touch for support via the support chat was waiting 2 hours yesterday still couldn’t get through have been waiting for 2 hours again today and still can’t get in touch with someone. It says when I try to link my ps5 to my ea account that it’s already linked however I have no other account the email address provided looks like an ea one .. tried everything and it won’t unlink it. &nbsp;

scrizzle21 · Answer

Same!!!

ogofda4orce · Answer

Same here! At least you’re not alone. It’s no constellation I know. For me it appears I have been inactive too long since setting up an EA account since 2011 and my psn account is not linked to the game. Apparently they had given me a generic email since inactive and when I goto reset the password it does not locate my account. Frustrating! Hang in there! I was gonna spend the $100 bucks to buy the game but if this does not work I’ll save my money.&nbsp;