Forum Discussion
4 Replies
- Ehtomit1 year agoSeasoned Newcomer
Hi @DarthFDG,
As advised, here is my DXDiag report.
- DarthFDG1 year agoHero+
Thanks for posting the DXDIAG report. It helps.
Try updating Windows 11. You are using an old version.
While I am not 100% sure the NVIDIA RTX A1000 is a supported video card, make sure your laptop is using the NVIDIA RTX A1000 when playing the game. You may need to configure something in BIOS (e.g., disable on-board graphics).
There are multiple issues mentioned in the Diagnostics section of the DXDIAG report. I suggest you look into those also.
- Ehtomit1 year agoSeasoned Newcomer
I forced the graphic card for Battlefield game and I checked for Windows 11 updates, but none. I retried launching the BF2042 but still the same issue... 😞
PS : I attach a more recent DxDiag in case it helps.
- DarthFDG1 year agoHero+
If you haven't already, hook up an external monitor and close the laptop lid, so it's just using the external monitor. See if this helps.
What did you find out about the issues in the Diagnostics section of the report?
Also, I suggest you contact EA support directly to confirm whether that A1000 is supported.