EA_Pulsar
Community Manager
2 years agoRe: stuck at loading screen
Hey @9inty8ight
Here are some steps you can try if your game does not launch:
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) Steam - Verify in your library
- Run the System File Checker tool, then Check for Windows and GPU updates
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Download and update DirectX Microsoft website
- Put your device in a Clean boot, then launch the game