Forum Discussion

Re: Unable to load persistence data?

Seriously now this is very frustrating. Can't log in due to the unable to load persistence data error. It logs in then doesnt log in.

Can you sort this out once and for all. For goodness sake 👎

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @Ms2BSwagg Thanks for the update, when you have a moment can you try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • AgentHazzmat's avatar
    AgentHazzmat
    Rising Newcomer
    11 months ago

    "Solution" lol, didn't work at all. Deleting the game and re-downloading 

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