Report system is indiscriminantly banning players
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080Ti
Enter RAM memory size in GB 16 GB
Are you using any software with an overlay? Yes
If yes, can you list them here? GeForce Experience
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Log-in
Please select your region North America
On which server did this happen? US West? (I wouldn't know, I can't log in to check)
When did this happen? (dd.mm.yy hh:mm) 11/14/2021 8:37 AM
Summarize your bug The game banned me for "cheating," when I didn't even come close to fitting any of the criteria. No background software (since this game runs so poorly), no exploiting, no "boosting" (unless you count the one match of solo I played, against bots that YOU IMPLEMENTED). Other players in "General Discussion" have confirmed the same ban. You have a system flaw. A big one.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Be moderately good at the game and * off bad players who abuse your report system.
What happens when the bug occurs? I'm literally denied what I paid for.
What should be happening instead? I get what I paid for.
Alright, so...I made a thread in "General Discussion" and received enough replies confirming the same "cheating" ban. I'm certain this game will have its share of cheaters, but I'm going to safely assume that a bunch of them didn't get banned by DAY TWO of early access and weirdly decide to congregate on the game's official forum. One of them was even a streamer who got banned live on the first day (https://www.youtube.com/watch?v=IWqDY2wNuKg).
You have either a bug or an exploitation flaw in your moderation system, both of which are considerably fatal.
Of all the issues within this game, this one is objectively the most egregious: We are being stripped of what we rightfully own, and paid extra for in order to play early. No game. Gone.
This "zero-tolerance policy" is clearly more of a "zero-oversight policy." You either have an automated system that thoughtlessly bans when a squad of buddies gets crapped on and reports in bulk, or you have a incompetent and trigger-happy (pun intended) staff at the button. Either way, this needs to be at the forefront of issues addressed, and some form of compensation is necessary.
At this point, I'd wager real money that this issue will spread and get worse. Hell, I've already put down over $100.