ribbons progress are broken

Product: Battlefield 2042
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Asia
On which server did this happen? asia
When did this happen? (dd.mm.yy hh:mm) 16 february 2022
Summarize your bug im pursuing for my 'I'm Five by Five, B' trophy. im done with my ribbons except for 'wingman' ribbon. when im about to do it, my ribbon progress showing zero achievement. i need wingman ribbon to get my trophy. please fix this. my latest gameplay xp result showing the fact. i need my trophy to platinum, thanks.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? play any multiplayer match, u can find it. even im do it at solo/coop vs ai, still the same.
What happens when the bug occurs? no ribbons tier progres on top middle of my screen, supposed to have one
What should be happening instead? im supposed to get my ribbons tier progress, instead is NONE.

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i need you guys to fix this bugs so i can get my trophy, thanks.