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DeLaLa's avatar
DeLaLa
3 years ago

Season4 Primium not unlocked after buying battlepass

I bought battle pass in season 4 again. It worked fine in seson3 now just like season 2 I bought it and it seems premium did not get unlocked. Ranks still shows up in grey number. I got 1100BC but I ...
bug
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @DeLaLa,

Could you try to restore your PS5 licenses to see if that unlocks them for you?

Also, what S4 Battle Pass level are you exactly and which S4 Premium Battle Pass items do you think should have unlocked for you?

DeLaLa's avatar
DeLaLa
3 years ago

Thanks for getting back.  I got the basic battle pass that should have unlocked 4 rewards and gets me 1000BC. I see the transaction on my card and got 1100BC as well. Just that premium is not enabled. Let see if I can find my license key. I have been on the game since beta release.

  • DeLaLa's avatar
    DeLaLa
    3 years ago

    Ok just tried restoring the license still having the same issue.

    • DeLaLa's avatar
      DeLaLa
      3 years ago

      Please ignore. I figured.

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago
        Hey @DeLaLa,

        Oh alright, do you know what the cause of the issue was? And how did you resolve it, if I may ask? 🙂

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