Server crash, data loss
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX2060
Enter RAM memory size in GB 16G
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? HazardZone
Please select your region Asia
On which server did this happen? Europe
When did this happen? (dd.mm.yy hh:mm) 14.3.2022 01:00-2:00
Summarize your bug After winning the game, the win data of the manual customer service query is 0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can ask EA staff to play a game of Hazard zone with my account and see if the relevant match stats have not changed
What happens when the bug occurs? This error caused the relevant data to remain unchanged and show 0 even though I won the match. As a result, my EA account was unable to unlock achievements
What should be happening instead? I have won 25+games. I should unlock the achievements of an artist named Escape
As the image provides information, this bug causes the achievement to not be unlocked
