Forum Discussion

LongBallsLarry3's avatar
4 years ago
Solved

Setting the audio output to surround does not actually output in surround

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 64 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? This is a global issue
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug If you set the audio output to surround on the Battlefield Trial, it will not actually output to surround. I've tested other origin games, and they will all output correctly.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You will need to test the game in surround. Try putting your settings to either 5.1 or 7.1, and then listen for the character dialogue in the main menu, when your character is walking out. Notice that it will be barely audible. This is because the dialogue is being sent to the center channel, but the game output is NOT set to surround.
What happens when the bug occurs? The game is forcing surround, but it's still outputting to stereo.
What should be happening instead? It should be outputting in surround.

There are no screenshots needed. You just have to test the game in surround to hear the issue.

  • LongBallsLarry3's avatar
    LongBallsLarry3
    4 years ago

    They've fixed this issue on the latest patch (3.1). It's not included in the patch notes, but I just tested and it now works.

    Keep in mind that this is 5.1 only. As stated in their options menu, the native mix is 5.1.

8 Replies

  • Product: Battlefield 2042
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number 3080
    Enter RAM memory size in GB 32
    Are you using any software with an overlay? No
    Which part of the game is the issue happening in? Multiplayer
    Which part of the mode? Conquest
    Please select your region Asia
    On which server did this happen?
    When did this happen? (dd.mm.yy hh:mm)
    Summarize your bug Battlefield 2042 doesn't output any audio to the rear speakers in 5.1 sound system. It works fine in battlefield 4
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? I set surround sound, speakers/wartape
    What happens when the bug occurs? No sound in the rear speakers, There is sound for narrative at the centre speaker. Other sound outputs in the front speakers
    What should be happening instead? There should have audio output to the rear speakers

    Battlefield 2042 doesn't output any audio to the rear speakers in 5.1 sound system.

    I tried setting the audio as auto or surround.  It doesn't help


    The surround sound works fine in battlefield 4.  So it is not a hardware problem on my side.

  • I have noticed same thing with ROG Theta 7.1 surround headphones.

    I can even SEE the problem while game is running using the Armoury Crate ROG software running on side monitor while game is playing. I can see that the RL/RR channels are completely flat and silent - nothing at all coming from them. Only centre FL/FR and SL/SR have sound.

    Which means the "surround" from the game ONLY comes from front 180 degrees of sound field - nothing at all from rear 180 degrees.

    And yes the main characters voice is barely audible for some reason. Fixed after reboot.

    I grabbed below image as BF2042 was running and lots of sound going on around me. Only 4 channels (and centre) do anything.#

    The two REAR channels are dead always.

    I understand that game says it uses a 5.1 audio mix in surround, but with many of us having as much as eight extra CPU cores sitting around doing nothing (over the 8 it apparently uses) couldn't high-end PC users use at least one extra full core to do proper full 7.1 sound processing?

  • I don't believe this issue has to do with the cores being used to process audio. It's more likely just not set up properly on the game side (Frostbite). It's likely that QA doesn't test for audio issues such as these, and that the audio team was probably testing on Xbox or PlayStation dev kits. At least... I hope this was the case.

    The Battlefield series is known for its audio, and so having this game does not properly output in surround on PC is a shame. Is there anyway to get this bug over to the devs at Dice so that we can guarantee visibility?

  • LongBallsLarry3's avatar
    LongBallsLarry3
    4 years ago

    They've fixed this issue on the latest patch (3.1). It's not included in the patch notes, but I just tested and it now works.

    Keep in mind that this is 5.1 only. As stated in their options menu, the native mix is 5.1.

  • MaxRaven360's avatar
    MaxRaven360
    4 years ago

    Do you set the audio to surround or auto?  It didn't fix it for me in 3.1

  • DICE

    Please fix this

    @EA Headquarters

    No Season Pass Money from me, if not Fixed

    real BS forcing 5.1

    I have a 7.2 Surround Setup

    I do not want to get killed from behind.

  • Wobbuffet009's avatar
    Wobbuffet009
    4 years ago

    Not sure if this helps PC players but I had a similar problem on Xbox series x. No rear sorround sound. 

    My audio set up. (LGSK9Y) 5.1.2 or 7.1.2 with add on rear speakers. (I use 7.1.2) 

    My fix was to set the audio on the Xbox system to 5.1. uncompressed. (I had it in Dolby Atmos). The in game audio to speakers and sorround. After I did this the rear speakers started working. Also it seems that the upward firing speakers are still working. (Guessing receiving the Atmos signal maybe.)

    If I set it to 7.1 uncompressed the rear stop working. 

    So disappointed this game does not support 7.1 the BF series always has some of the best sound. 

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