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h0lck's avatar
h0lck
5 years ago
Solved

(Solved) There is a problem with your game setup, please reinstall

Hello,  first i had directx resource error, after try everything except re-install Windows,  after re installing Windows try launch the game and it appear  error " there is a problem with you gsme s...
technical issues
joss-dc's avatar
joss-dc
Rising Novice
5 years ago
@locknload762 I got it fixed but now i cant connect to servers. Any fix?
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@joss-dc 

Does it give you a specific error when you're trying to connect? If so, what's the full error you've been seeing? 

  • joss-dc's avatar
    joss-dc
    Rising Novice
    5 years ago

    I got something like this (see attached file/image). I have tried every solution i have found on the internet, and it does not help. 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @joss-dc 

      Got it, thanks!

      Were you able to try starting up your PC in a Clean Boot to see if that makes any difference? If there's anything else running that could be blocking the connection that may help to get around it. 

      You can find more details on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give that a try please let me know how it goes. Thanks! 

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