Forum Discussion

discoml's avatar
discoml
3 years ago

Stuck in BOOTLOOP when trying to play on Steam or EA App

My game won't load at all from Steam or the EA app and it keeps going into a boot loop after displaying the EAC screen with the season 5 screen too. EA support was no help so wondering if anyone else...
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @discoml,

There were some issues with Steam during the weekend that could have caused these errors for you.

Are you still running into this issue?
  • discoml's avatar
    discoml
    3 years ago

    Yes I am still having this issue,and it has been going on long before the weekend.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @discoml, okay. So the issue is that once you want to start the game via Steam, it opens the game's EA app screen, that screen loads and finishes, but the actual game doesn't start. Correct?

      • discoml's avatar
        discoml
        3 years ago

        yes exactly and if I run it through EA app it does the same thing and just goes into a loop.

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