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T_bolt200's avatar
T_bolt200
3 years ago

stuck on waiting for players

Product: Battlefield 2042
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 15/1/2023
Summarize your bug stuck on "waiting for players" screen .. basically i can never find any server with cross play on at any time of the day .. im on ps4 and live in iraq and i play on west Europe server by default .. i bought the game around 5 days in the new year .. i was playing with no issue for the first 3 days .. finding servers almost instantly .. now i can never find any server.. also im currently playing 3 different battlefield games with no problem
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i dont know .. but for me on ps4 i can never find any server with cross play on
What happens when the bug occurs? i can never find a server it would get stuck at waiting for players screen and then after a couple of minutes id get sent back to the main menu
What should be happening instead? i should find servers no problem .. like how it was when i first bought the game

‌

stuck on this screen every single time i look for a game 

bug

5 Replies

  • T_bolt200's avatar
    T_bolt200
    3 years ago

    well this problem has been happening for about 2 weeks now .. it has nothing to do with the current connectivity issue .. just to let you know 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @T_bolt200 I wanted to check if you are still seeing connection issues? If so can we try the following steps?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • FullMetal818's avatar
    FullMetal818
    3 years ago

    Before the patch he's correct there was problems with the servers in breakthrough. After one game I would get disconnected and would have to join a conquest server after log out and join a breakthrough server in order for it to work. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @EA_Illium I wanted to confirm if this is still happening or how often you might still be running into connection issues?

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