Sundance Tier 1 unlock progress stuck

Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region North America
On which server did this happen? All
When did this happen? (dd.mm.yy hh:mm) Ongoing from 25/11/21
Summarize your bug My progress for the tier one Sundance skin has been locked at 362/1200 for about a week now, when I regularly kill 2 or 3 enemies per match with her special grenades. Has occurred across Breakthru, conquest and bf2042 Rush
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Find a bugged Sundance account?
What happens when the bug occurs? No tier 1 orogression
What should be happening instead? Progress should be counted for each enemy kill

‌

I know it's obviously not a game breaking issue, I just recall not being able to unlock the Hellreigel in Bf1 and how frustrating that was. Please help.

Thanks