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Pupnik's avatar
Pupnik
Seasoned Newcomer
3 days ago
Solved

The game close when enter a match

Hi Guys

I haven't been able to enter a game since yesterday.

I enter the game, enter in queue for a match, but when I start the game, it won't load and closes completely, returning to the desktop.

I've tried:
Reinstalling the Nvidia app
Reinstalling drivers
Reinstalling the game on different hard drives
Reinstalling EasyAnticheat
Running 'CHKDISK /f /r'  on a CMD (administrator permissions) on both hard drives
Giving administrator permissions when running the game's .exe
Launching the EA app with administrator permissions
Purchasing the game on Steam and installing it from there
I've repeated the steps from this similar issue with another user up to three times.
Game crashes to desktop | EA Forums - 12521003


  • After a few minutes, the problem was resolved. Here are the steps that led to its resolution: 

    Repair completely EAAntiCheat via
    EAAntiCheat.Installer.exe ->https://cdn.eaanticheat.ac.ea.com/EAAntiCheat.Installer.exe

    - Checked and repaired system files via CMD 
    (always open CMD in Administrator)

    sfc /scannow (In first) 
    DISM /Online /Cleanup-Image /RestoreHealth (in seconde after sfc /scannow is finish)

    Grant full permissions to all users for the files :
    -> C:\Program Files\EA
    -> And the folder where the game is located "Battlefield 2042" (may vary)

    Intall Nvidia version 577.0 driver: https://www.nvidia.com/en-us/drivers/ 

    - Restart your computer. 
    - And launch the game

    Have good game ! 😄

6 Replies

  • Blaine_Rick's avatar
    Blaine_Rick
    Seasoned Newcomer
    15 hours ago

    yeah sorry  i've just realized i posted at wrong discussion 🤪 

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Veteran
    2 days ago

    Hi Blaine_Rick​ 

    I invite you to create a post on the forum. Someone will surely come to help you.
    Also send any errors you find in the Windows event log and your DxDiag.

    Cheer, Steeve

  • Blaine_Rick's avatar
    Blaine_Rick
    Seasoned Newcomer
    2 days ago

    Solved ?? really ? 😂😂😂
    come guys nothing works tonight ! BF 2042 crashes every time and pc restarts ....
    We've just wanted to play some games dice pls don't ruin our machines ! 

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Veteran
    2 days ago

    After a few minutes, the problem was resolved. Here are the steps that led to its resolution: 

    Repair completely EAAntiCheat via
    EAAntiCheat.Installer.exe ->https://cdn.eaanticheat.ac.ea.com/EAAntiCheat.Installer.exe

    - Checked and repaired system files via CMD 
    (always open CMD in Administrator)

    sfc /scannow (In first) 
    DISM /Online /Cleanup-Image /RestoreHealth (in seconde after sfc /scannow is finish)

    Grant full permissions to all users for the files :
    -> C:\Program Files\EA
    -> And the folder where the game is located "Battlefield 2042" (may vary)

    Intall Nvidia version 577.0 driver: https://www.nvidia.com/en-us/drivers/ 

    - Restart your computer. 
    - And launch the game

    Have good game ! 😄

  • I’m literally in the EXACT same boat, down to re-buying it on Steam only to find it still crashes 😂

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Veteran
    3 days ago

    Thank you for your DxDiag
    After analysis, nothing that could cause a problem was found. I think it would be better if we looked at it together on Discord, it will be smoother, and if we find the problem, a post will then be posted here to help other players who are experiencing the same issue.

    Discord: steeve
    Edit [Discord meeting scheduled for tomorrow to resolve the issue]

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