Forum Discussion
38 Replies
remind me to never pre order from ea or buy another game from them. Battlefield 2042 crashes and wont launch and tried updating drivers to get it to launch and now it says too many computers are trying to access it on my account... well played EA you are now bottom of the tier list now for anything gaming now. cant wait to have to pay for a launcher to play a game in the future, you guys are getting your ideas from Apple arent you? slowly taking away * little at a time just like the Government.
Same here!!!
Same received this directly after installing.
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1080
Enter RAM memory size in GB 32GB
Are you using any software with an overlay? Yes
If yes, can you list them here? GeForce
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? first launch
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Too many computers have accessed this account's version of battlefield 2042 recently. Please try again later. i got this message immediately after downloading and launching for the first time
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? happens every time i launch the game now
What happens when the bug occurs? i get the error message and cant play
What should be happening instead? the game should launch
start game. tries to launch. error message.
- @solarizde same here
Same here, first cant even join because DirectX12 error D3D12_RESOURCE BLABLA (Still error ) ... after that getting this New error : Too many computers.... COME ON !!!! THIS IS SO ANNOYING
Trying to play this game since 18 hours ago cant play yet... paid $100 for nothing.....
I refundet the purchase of BF 2042 after Support Case. Sorry but this is something I'm not going to support with my money. If I buy a game I want to play it on whatever machine I like and not wait 24h after installing on a new computer.
Conversation Chat Transcript:
Premjeet (12.11.2021, 23:39:01): The error message that you're seeing can happen if the game has been installed on multiple systems, or you've made such changes to your system (hardware related) that that Origin doesn't recognize it anymore.
Premjeet (12.11.2021, 23:39:08): All you can do now is wait until the cooldown period wears off. Please do not try to launch or install the game on additional systems in the meantime.
marco (12.11.2021, 23:39:39): hmm so I cant play on my laptop and desktop?
Premjeet (12.11.2021, 23:39:45): So please wait for a full 24 hours system cooldown period without installing or launching the game on additional computers in themeantime.
marco (12.11.2021, 23:39:48): How long is that period?
Premjeet (12.11.2021, 23:39:50): the meantime*
marco (12.11.2021, 23:40:00): ok thats a bummer
marco (12.11.2021, 23:40:52): Why is that? I have a Dekstop at my girlfriends home, one in m flat and a laptop for on the way. In past it was no issue to play. That means I need to buy a version for each device?
marco (12.11.2021, 23:41:21): Its only one accout and only me playing on those computers but yes I use multiple of them.
Premjeet (12.11.2021, 23:42:00): Well, this is a system generated error and we can't do much in this.
Premjeet (12.11.2021, 23:42:20): You will need to wait for the system cooldown period to fix the error automatically.
marco (12.11.2021, 23:42:44): Yeah but the system is made by EA isn't it? It's not some kind of gov enforced rule so your system your responsibility to fix that. I guess I'm not the only person with more than one device?!?
Premjeet (12.11.2021, 23:42:55): As I mentioned above that the error message that you're seeing can happen if the game has been installed on multiple systems, or you've made such changes to your system (hardware related) that that Origin doesn't recognize it anymore.
Premjeet (12.11.2021, 23:43:06): All you can do now is wait until the cooldown period wears off. Please do not try to launch or install the game on additional systems in the meantime.
Premjeet (12.11.2021, 23:43:13): Hope you would understand.
marco (12.11.2021, 23:43:14): Can I get a refund ?
marco (12.11.2021, 23:43:25): sorry no way that is going to work for me in future
marco (12.11.2021, 23:43:39): Everytime I want to play on another machine waiting 24h is not an option
Premjeet (12.11.2021, 23:43:57): Okay, let me check the refund option for you.
Premjeet (12.11.2021, 23:44:55): Thanks for waiting.
Premjeet (12.11.2021, 23:45:30): You would be glad to know that I have successfully processed a refund for this game purchase. It will take 7–10 business days for the refund to process, depending on the payment method.
Premjeet (12.11.2021, 23:45:48): Would there be anything else apart from this concern I can help you with?
marco (12.11.2021, 23:46:23): ok thanks... Why does this stupid 24h rule exits. Thank you nothing more guess in future i buy on steam.
Premjeet (12.11.2021, 23:47:35): I completely understand your concern, however, I already shared the root cause of this system generated error and this is working as intended.
Premjeet (12.11.2021, 23:47:42): Thanks for being so understanding and patient.
Premjeet (12.11.2021, 23:47:51): You have been excellent throughout the chat session. Really appreciated. Thank you for contacting EA Help. Please do take care and stay safe, Marco.And i did get this error without using others devices. I was Just trying to load the game in the same PC!! WTF EA
Having the same here.
Its madness serously, i've never had so many issues at any launch of bf games.
At first it was directx something, after reinstalling windows 10, and then getting windows 11 i got this
Thats not cool after spending one hundred bucks
- @Schlactagon I'm going through the same thing man this is ridiculous
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