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Madara96's avatar
Madara96
New Novice
2 years ago

unable to buy bf coins

i have the game on steam and overlay enable but when i click to buy coins nothing happen
bug
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

HI @Madara96 Thanks for this information. To check is the EA app overlay also currently enabled?

Madara96's avatar
Madara96
New Novice
2 years ago

EA overlay is enable

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Madara96 

    Apologies on the delay, can we try the step suggested here

    If that does not resolve this, can we try to remove your payment method from Steam and re-add it to see if this continues?

    Thanks!

    • Madara96's avatar
      Madara96
      New Novice
      2 years ago

      i tried the steps you send but nothing work, i have both steam and ea overlay enabled. just want you to know that steam and ea app use diffrent currency, my region is NA which should be on $. but ea app use R (South African Rand). i think this is why there is no price appearing on BC.

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago
        Hi @Madara96, Can you check with your EA account what region it is set to? Also, to confirm do you have anything like a VPN enabled on the device?

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