Unable to conncet (PS5)
Bought the game 5 hours ago and have been trying to connect since that time, but still not able to play Error Code is 15:600P:-7A
Forum Discussion
me too, I'm located in Hong Kong and I just played battlefield 1 with online mode, seems that only battlefield 2042 has the login problem
EA_Aljo
Community Manager
Community ManagerAs a test, try changing your connection to a mobile hotspot. Let me know if that lets you log in or not. Thank you.
As a troubleshooting strategy I tried using my mobile hotspot instead a few days ago after I wasn't able to connect for days using my 1GB fibre. I was able to connect with the mobile hotspot but connection was laggy and I experienced lots of rubberbanding and severe warnings of packet loss, and was kicked off the servers after a few minutes in every game.
I'm in Singapore on PS5.
After the patch yesterday I was finally able to connect to servers using my fibre, but again the connection was laggy with rubberbanding and constant packet loss warnings, although less severe that on the mobile hotspot before. I have never had this problem before with any Battlefield servers hosted in Singapore in the 8 years I have been playing on PS4 and PS5 here. I usually have a <5ms ping and a rock solid connection.
I tried looking for a way to see my ping in BF2042 (on PS5) but couldn't find it.
I have no problems with any other online services, Everything else is rock solid and super fast.
My gut feeling is that the servers are overloaded or unstable for some other reason. I think that's also why I haven't been able to connect to servers before the patch, other than at odd hours. If the servers are overloaded, maybe that's why I am unable to get connected. If this is true, you need to add more server capacity asap. This situation is unacceptable, especially for a game struggling to make a comeback.
I have the same problem. When connecting with mobile hotspot its work but when wired connection not connecting server all games EA
- EA_Aljo
Normally, when you can connect with a mobile hotspot, it means there is a problem with your home network or ISP. If the problem were the game or your account, you wouldn't be able to connect on either connection. It would be good to contact your ISP to see if they are noticing any issues.
Since you're able to connect again, but are experiencing lag, check with your ISP as I mentioned previously. If they are no noticing any issues, we can go through some troubleshooting.
@EA_Aljo Thank you for your reply.
As per my previous post, yes I was able connect using my mobile hotspot but connection was laggy and I experienced lots of rubberbanding and severe warnings of packet loss, and was kicked off the servers after a few minutes in every game.
I have continued to try with my home broadband. Results vary a lot. In evenings I am usually not able to connect unless I try very late, e.g. around midnight. In the evenings it is rarely possible to get connected. During the day it is easier.
When I do manage to get connected, the connection varies. Sometime I experience lag, rubberbanding and packet loss. When looking at the latency in the scoreboard, it varies a lot. In the past it has always been less than 10ms for servers hosted in Singapore. Currently with BF2042 it varies between 8ms and over 100ms. I am convinced that sometimes I am allocated to servers hosted elsewhere based on the latency being consistently above 50ms. At other times it is sometimes 8ms but varies a lot, so it must be a server hosted in Singapore but for some reason the connection is unstable.
I have not contacted my ISP because I have tested with a bunch of other applications/games, and everything works as usual with a rock solid and super fast connection.
Again, my gut feeling is that the servers are overloaded or unstable for some other reason. I think that's also why I sometimes can't connect at all at peak hours. Are you able to confirm whether servers are indeed hosted in Singapore, and give us some statistics on server load. Do you have abundant capacity or is it sometimes fully utilised? Is it variable and able to add capacity as needed or are there limits?
Please note that I have 40 years of programming experience. We can skip the beginner talk. I mean no offence by this. I am scandinavian, I like straight talk.
