Unable to conncet (PS5)
Bought the game 5 hours ago and have been trying to connect since that time, but still not able to play Error Code is 15:600P:-7A
Forum Discussion
EA_Aljo
Community Manager
Community ManagerNormally, when you can connect with a mobile hotspot, it means there is a problem with your home network or ISP. If the problem were the game or your account, you wouldn't be able to connect on either connection. It would be good to contact your ISP to see if they are noticing any issues.
Since you're able to connect again, but are experiencing lag, check with your ISP as I mentioned previously. If they are no noticing any issues, we can go through some troubleshooting.
@EA_Aljo LOL how come I'm using ISP with other game such as battlefield V Or other online game are work but switch to battlefield 2042 and there was eror pop up unable to load persistence data Error
Yes I'm using mobile Hotspot can play battlefield 2042 but it is like more than 200ms of ping
Well I will not play battlefield 2042 with mobile Hotspot
And can you or developer see the thread how many people have the same problem in below thread?
https://answers.ea.com/t5/Technical-Issues/Unable-to-Connect-to-Online-Services-Error-Code-15-600P-7...
Yes I'm using mobile Hotspot can play battlefield 2042 but it is like more than 200ms of ping
Well I will not play battlefield 2042 with mobile Hotspot
And can you or developer see the thread how many people have the same problem in below thread?
https://answers.ea.com/t5/Technical-Issues/Unable-to-Connect-to-Online-Services-Error-Code-15-600P-7...
- EA_Aljo
I only suggested the mobile hotspot as a test. When you can connect to a mobile hotspot, but cannot connect on your normal home connection, it means there's an issue your ISP will need to help with. It would either be related to your equipment or an issue with your ISP.
- @EA_Aljo cmon you are not help with the same answer on and on again
How come I can play OTHER ONLINE GAME with my ISP home connection (I'm on PS5) without no issue such as battlefield V, fall guys, chivalry 2, Fifa 23 with low latency, but when I'm switching to battlefield 2042 and there was error pop up with unable to load persistence data etc
And why there are no one from developers reply or support with other thread and it was already 14 pages! All having the same issue.
Other thread are as below
https://answers.ea.com/t5/Technical-Issues/Unable-to-Connect-to-Online-Services-Error-Code-15-600P-7A/m-p/11808097#M31125
I believed they have stop playing battlefield 2042 since no one from developer are not look at this issue.- EA_Aljo
Every game is different. Just because others work and 2042 doesn't, doesn't mean the issue is with the game or our servers. The best I can advise at the moment is to contact your ISP and let them know that you can connect on a different connection, but not the one they are supplying.
