Forum Discussion
4 years ago
20 hours of "playtime" voiding my Steam refund yet I've never made it past this screen.
My internet is fine. Other games work. This is not a PEBCAC error. I don't know what to do.
- EA_Leeuw4 years ago
Community Manager
- 4 years ago@EA_Leeuw Yes. Thank you so much for the reply. I bought on Steam. I played the beta ok on Steam with no problems. I bought the Gold Edition on Steam because I enjoyed the game so much and wanted Early Access.
I've tried Running Steam and Origin as Administrator. Any other thoughts on what I should do?- EA_Leeuw4 years ago
Community Manager
@itsYins @B0TJU4N , alright I merged both threads real quick. Somewhat handier to keep everything in one place. 🙂
Because I continue with possible troubleshooting steps, I would like to ask you some questions:- Are you able to play other EA games via Steam as normal? (You can try it with Apex Legends, for example, this is free)
- When you login in Origin with the EA account that is connected to your Steam account, do you see BF2042 with a Steam logo?
- Do you have an antivirus installed? Of so, make an exclusion for BF2042, Origin and Steam or turn it off temporarily > boot-up the game to see if you can connect
- Can you please post a DxDiag of your system?
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