Unable To connect to EA Servers.
I'm unable to connect to EA servers I have done everything that I could possibly do I have uninstalled and reinstalled I have made sure it has permissions in the firewall I have ran as administrat...
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EA_Leeuw
Community Manager
Community ManagerHi @Reece_LH,
Please don't copy/paste the same response in multiple different threads, especially while you already created your own thread about the issue that you're experiencing. This can be seen as Spam and can have consequences for your AHQ account.
Sorry to hear that you're having connection issues.
We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Our number one tip is to hardwire your console or PC to your router. Hardwiring is the best way to have the most stable connection.
Please follow the link(s) below to perform platform-specific troubleshooting:
- PlayStation: https://www.playstation.com/support/connectivity/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).
Thanks!
@EA_Leeuw My apologies, I have followed the guides for the basic and advanced and the platform specific troubleshooting. with no resolution to my problem I have contacted my ISP and there is no issues there either I am receiving 1 Gb/s up and down.
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