Forum Discussion

6qfjl81fmv3p's avatar
3 years ago

Unable to connect to ea serves !!!!

I just bout ps5 and a battlefield 2042 cd I install it but the game won't start am keep getting the same massage when I start the game error code 1:3300j: 1502I:468882297O :761623154B , I didn't even reach menu or anything.

I have a good Internet connection I tried different hotspots I restarted ps5 I remove and re install the game , i change the dns setting nothing works stll the same error.

Please help 🙏 

3 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @6qfjl81fmv3p,

    Cheers for the post.

    Would you maybe be able to try to reset your EA account password and see if you can login again?
    You can do this by going to profile.ea.com & log in there. On that pase you should be able to manually request a password reset.

    Once that is done, check if you get the same error on your console.
  • Thanks for the replay

    I actually didn't even get to the part where I  login, the error happened on the start screen before the menu and before the login part. 

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