Forum Discussion

TAW-Kenisama's avatar
4 years ago

Unable to Connect to Online Services Error

I haven't been able to connect to online services today. I'm getting the old "unable to load persistence data" error message that was popular back when the game first launched. I've checked the downdector's heatmap and noticed I'm in an affected area. But the hotspots seem relatively random across the US. Any idea what the issue is or when it might be back up? I have the game on Origin.

6 Replies

  • No campaign mode. Online only and I cannot play online. Just great! Get it together EA you’re not the only option on the market. 

  • I just bought the game yesterday. No issues all yesterday then about 4ish Arizona time when I went to hop on. Connection errors.

    I’m on Xbox if that makes a difference
  • DigitalHype's avatar
    DigitalHype
    Seasoned Ace
    4 years ago

    I'm having the same issue, and also in Arizona. It seems only certain people are having this issue. Maybe its regional or only a problem for people on certain internet paths.

  • @DigitalHype the heatmap currently shows outages in Tucson and Phoenix in AZ, and it looks like it goes straight down the middle of TX and OK, with a tiny little dot where I'm at in El Paso, TX. There's small dots scattered around, but those are the major areas currently out from what I see.
  • @Yardenbourg thanks, I always do recommend going to FAQs to troubleshoot, I should have mentioned that in my OP, but I did go through all those steps, the issue just seemed to be an outage. By the looks of the heatmap, the outage may be over, but I haven't attempted to log on yet, but I will when I get off of work.

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