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Thorjussen's avatar
4 years ago

"Unable to connect to the EA servers ..." Battlefield 2042 on PS5

SOLVED (for me at least): I asked my internet provider to restart my router/modem (from their office), and after that BF 2042 has worked fine all the time.

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I have pre-ordered Battlefield 2042 (gold edition) on my PS5,

but I get this error message: "Unable to connect to the EA servers ..." (screenshot attached).

I've read that many people have the same problem.

I have tried to fix this problem in different ways for over 20 hours all together – Battlefield is my favourite game series, and I've been waiting for a new, modern BF for 8 years.

  • My internet connection is great.
  • Restarted and unplugged everything many times.
  • Deleted the game and downloaded it again.
  • I started another EA game and played an online match, and then tried to log into BF 2042.
  • I changed the DNS.
  • I bought a month subscrition to EA Play – hoping PSN and EA would sort things out (the BF 2042 10 hour trail in EA Play doesn't work either). 
  • I also unlinked my PSN-account from the EA account, and then started BF 2042 and linked my PSN-profile again – and that looked promising, but NO. Still the same error message.

I've contacted EA, but their customer service is so bad – they send me semi-automatic "answers", like they haven't read what I wrote/explained

This problem started with Battlefield V about two months ago (after working fine on both PS4 and PS5 since 2018), and then the same problem occured on the BF 2042 Beta, and now for the full Gold edition of BF 2042. Also, BF 1 doesn't work for me anymore (can't play online).

I can play online in other EA games, like Battlefront 2, FIFA 21 and UFC 2 (including BF 4).

My friends can play this game and have no issues. 

This problem only occurs for me with these Battlefield games, and I've never had a problem with any PlayStation-game before this.

I really don't know what else to do/try. Could you please help me? Thanks!

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