Forum Discussion
AntiCheatWard
EA Anticheat Team
2 years ago@2004RoadKing
Hey there,
The AnswersHQ forums aren't the right venue to contest your ban. Please submit a ticket for the Terms of Service team to review. You can start here: https://help.ea.com/en/my-ban-history/
------------------
For everyone else, the steps you've been following so far have not triggered any detections within EA anticheat that would result in your account being at risk, I've taken the time to review your data and didn't see anything concerning.
I still can't find a commonality that would explain why this is happening. The teams we're talking to are also stumped, but we're trying to gather more data, it's just a little slow as several folks are hopefully enjoying their summer vacation so it takes a bit to get routed to the right people.
Hang tight, and apologies for the difficulty thus far.
Hey there,
The AnswersHQ forums aren't the right venue to contest your ban. Please submit a ticket for the Terms of Service team to review. You can start here: https://help.ea.com/en/my-ban-history/
------------------
For everyone else, the steps you've been following so far have not triggered any detections within EA anticheat that would result in your account being at risk, I've taken the time to review your data and didn't see anything concerning.
I still can't find a commonality that would explain why this is happening. The teams we're talking to are also stumped, but we're trying to gather more data, it's just a little slow as several folks are hopefully enjoying their summer vacation so it takes a bit to get routed to the right people.
Hang tight, and apologies for the difficulty thus far.
2 years ago
@AntiCheatWard Thanks for your help! I will simply wait out the ban at this point (still don't know what I did if deleting folders and installing anti-cheat is not the cause), but I am very concerned about being able to play after the ban is lifted. I am also willing to share my computer configuration if it will help. Just ask...
Cheers,
Cheers,