Maybe inform those guys too
As well as the thousands of other customers this is probably affecting.
Fresh install on a Windows 11 machine, 0 issues.
On Windows 10, the same issue: "Unable to connect" after 5 to 6 minutes of gameplay, then "Unable to connect" every few minutes even in the menus.
Any updates on this?
this started for me about two weeks ago. same error code the thread is about. Every now and then when I try to play it works fine and I can play as long as I stay on.
i installed the new update and was amazed to get in first try last night. I did notice some pretty horrible lag and a stuttering at first but, eventually cleared up. Crossing my fingers I can get into a server again today! 🤞🏻. Maybe the update fixed a lot of issues and bugs for most if not all of us!
Your comment gave me hope but unfortunately after updating i still get kicked with same message after 5 min of play.. So it did not fix the issue for all.
Sorry bro, I do know your pain thought! Try going back a page or two and try deleting all the anti-cheat stuff, all the stuff in your profile %temp% folder, do a reboot, try running the game from the EA app, let it reinstall the AC an go from there. Might possible help….. I’m sending good computer vibes your way 🫵🏻😉💪🏻
Same here, still the same issue. ☹️
Can I get a full MSInfo from anyone still having issues? I'd want to see the full file, not just the hardware components someone submitted earlier.
It needs to include components (particularly the Network section) and software environment.
It would probably be best if you submit those to me directly via DM just in case any user information is included.
This is trying to find a needle in a haystack with no idea where the haystack even is. We've been unable to reproduce this across hundreds of machines at EA with different hardware and software configuration in different countries altogether and with or without software VPN there was no issue.
We're also working with teams here at EA to see if we can get more debugging information written from the EA app that might be helpful for us as we investigate, but so far have found no specific clues as to why this issue would happen accidentally. All signs point to firewall or networking blocks in place, and many of you verbally confirmed you checked for that earlier.
i can provide you with mine, i have the same issue.
Have a look to my anticheat version
if it was firewall or networking blocks, why have I (rarely) been able to join a game and stay on? There was an instance where I got kicked earlier in the day and just for the heck of it tried to get on in the early evening and was able to play. Of course when I tried the next morning it was back to getting kicked. When I am able to join a game I can continue playing (including transitioning to a new map) as long as I stay on.
I sented my full MSinfo via DM .
I also haven't been able to play bf2042 game for a while now. Installed it today again, the first time I entered the game it wirked just fine, but every other time I tried to play it I got disconected. Did you guys find any fix for the problem?
@AntiCheatWardany news regarding the issue?
Hello @AntiCheatWard, i think i found the problem for the disconnecting issue that EA anticheat is detecting. Where can i dm you or you can dm me, so i can share you a proof in a video format that ID card reader is the problem which gets you disconnected while playing a game.
OMG unbelievable! BRAVO man! I had ID and healt card reader software installed on my system. Unistalled both and now everything works as it should.
Glad to help bro i am really really glad :D
Hello @AntiCheatWard thank you for reaching out. This is the link from official Serbian ID card reader: http://crl.mup.gov.rs/eng.html. I am not an expert to those kind of things but 100% its that thing that causes issues with the anticheat. Game is working fine without that program, but alot of people for example my friend needs that program for work and the game i tested it for my self, after 5-10 min of play time game is automatically disconnecting you and it says check your internet connection.
BF1 user here. Been getting disconnects after the recent AC update. Pathping to AC server stops at my ISP boundary, but removing ID card reading software (multiple ones that I have been using) seems to solve the issue. Managed to play almost 1 hour without disconnects. Will test more over the weekend. If this is solved, I will gradually add back software I need, just to find the culprit.
Yes x64 version, its called the Celik application
Just for the info, I had the same app.
I have same APP and same problem in the Battlefield 2042.I can't play for more than 5-10 minutes and then it disconnects me
While we investigate what's going on here, the simplest solution is to uninstall this software so you can play. I won't have an update this week, so hold tight please, thanks.
