Missing skins

I recently signed up for the newsletter in order to receive the Irish skin and MV-38 Condor skin. When I logged into the game, it had a splash screen and said, "Take your new MV-38 Condor skin for a spin!" When I go into Irish's outfits, or the MV-38 Condor, neither of the skins are there for me to select. I verified my subscription, even unsubscribed and resubscribed, and still no skins.