Forum Discussion

Puregravy's avatar
Puregravy
4 years ago

Unable to connect to the EA servers

I haven't played Battlefield 2042 on my PS5 since its launch due to obvious reasons but not I have come back to the game and encountering an error when opening the game. Error is Unable to connect t...
technical issues
Puregravy's avatar
Puregravy
4 years ago

Can anyone help me with this? EA Support said this was the only way to get this fixed.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    @Puregravy This is a player helping player forum. Sorry to hear that you got sent here for official EA Support.

    Did you try to reinstall the game and clear local and cloud saves for the game?

    /Atic

    • Puregravy's avatar
      Puregravy
      4 years ago

      Hi @EA_Atic 

      Yes, I went through this with the EA help agent. Once I reinstalled it and cleared any game data/saves, I opened it but had the same error.

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        4 years ago
        @Puregravy Do you have another PS account that you could try to use to see if the same error is happening.

        I assume the game is not installed on external drive?

        /Atic

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