2 years ago
Unable to launch any Battlefield game (4, 3, 5 or 2042)
tried: Reinstalling GPU drivers,
reinstalling Visual C++ redistributables
Disable windows firewall and all antivirus and anti malware
Repair the game.
Delete EA app cache
Reinstall EA AntiCheat
Repair EA Anti-cheat
Rebooted 4 ot 5 time already... nothing
All i see in the logs folder is:
C:\ProgramData\EA Desktop\Logs
Logs are attached!
All i see is this:
0 [2023-11-16T23:04:43.380Z] PID: 3744 TID: 1952 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EABackgroundService], configurable[false], buildType[opt], env[production], processId[3744]
1 [2023-11-16T23:04:43.380Z] PID: 3744 TID: 1952 INFO (eax::apps::utils::logAppInfo) Version: 13.63.0-5576-071800166
2 [2023-11-16T23:04:43.380Z] PID: 3744 TID: 1952 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe]
3 [2023-11-16T23:04:43.392Z] PID: 3744 TID: 1952 DEBUG (eax::apps::experimentation::`anonymous-namespace'::initExperimentBucket) Experimentation bucket[74]
4 [2023-11-16T23:04:43.393Z] PID: 3744 TID: 1392 INFO (eax::foundation::security::allowAllUsersReadWriteAccess) Allowing all users read write access for path [C:\ProgramData\EA Desktop\machine.ini]
5 [2023-11-16T23:04:43.393Z] PID: 3744 TID: 1952 DEBUG (eax::services::HttpClient::init) Initializing Http Service
6 [2023-11-16T23:04:43.413Z] PID: 3744 TID: 1952 DEBUG (eax::services::TelemetryDispatcher::Impl::setCorrelationId) Using correlationId [21aaf965-6b17-4768-92b4-6a4de9c6d352]
7 [2023-11-16T23:04:43.436Z] PID: 3744 TID: 1952 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0acdf5c8ca2e07d0b6d48be08d7e603908b0a9f2]
8 [2023-11-16T23:04:43.438Z] PID: 3744 TID: 1952 INFO (eax::apps::experimentation::ExperimentationSystem::refreshExperiments) ExperimentsStatus=refreshing
9 [2023-11-16T23:04:43.440Z] PID: 3744 TID: 15240 VERBOSE (eax::services::dispatchRequestAndAttachHandler) HttpRequest dispatched: url[https://split-evaluator.juno.ea.com/client/get-treatments-with-config?key=client-id&split-names=Reduce_Duplicate_Install_Progress_Message%2cKnown_Version_Patching%2cLink2ea_Run_Eaa_Parallel&attributes={"bucket":74, "appVersionMajor":13, "appVersionMinor":63, "appVersionBuild":0, "appVersionRev":5576}]
10 [2023-11-16T23:04:43.441Z] PID: 3744 TID: 15240 VERBOSE (eax::services::dispatchRequestAndAttachHandler) HttpRequest dispatched: url[https://desktop-config.juno.ea.com/globalConfig.json]
11 [2023-11-16T23:04:44.222Z] PID: 3744 TID: 15240 VERBOSE (eax::services::onHttpRequestCompletion) HttpRequest completed: url[https://desktop-config.juno.ea.com/globalConfig.json], statusCode[200], fromCache[true]
12 [2023-11-16T23:04:44.359Z] PID: 3744 TID: 15240 VERBOSE (eax::services::onHttpRequestCompletion) HttpRequest completed: url[https://split-evaluator.juno.ea.com/client/get-treatments-with-config?key=client-id&split-names=Reduce_Duplicate_Install_Progress_Message%2CKnown_Version_Patching%2CLink2ea_Run_Eaa_Parallel&attributes=%7B%22bucket%22:74, %22appVersionMajor%22:13, %22appVersionMinor%22:63, %22appVersionBuild%22:0, %22appVersionRev%22:5576%7D], statusCode[200], fromCache[false]
13 [2023-11-16T23:04:44.359Z] PID: 3744 TID: 2012 DEBUG (eax::apps::experimentation::`anonymous-namespace'::parseSplitIoResponse) [splitio] HTTP 200 url(https://split-evaluator.juno.ea.com/client/get-treatments-with-config?key=client-id&split-names=Reduce_Duplicate_Install_Progress_Message%2CKnown_Version_Patching%2CLink2ea_Run_Eaa_Parallel&attributes=%7B%22bucket%22:74, %22appVersionMajor%22:13, %22appVersionMinor%22:63, %22appVersionBuild%22:0, %22appVersionRev%22:5576%7D) payload({"Reduce_Duplicate_Install_Progress_Message":{"treatment":"control","config":null},"Known_Version_Patching":{"treatment":"off","config":null},"Link2ea_Run_Eaa_Parallel":{"treatment":"on","config":null}})
14 [2023-11-16T23:04:44.359Z] PID: 3744 TID: 2012 INFO (eax::apps::experimentation::`anonymous-namespace'::applySplitIoTreatments) ExperimentsStatus=loaded
15 [2023-11-16T23:04:44.359Z] PID: 3744 TID: 1952 INFO (eax::apps::graphql::init) GraphQL init: env[url.production], url[https://service-aggregation-layer.juno.ea.com/graphql]
16 [2023-11-16T23:04:44.359Z] PID: 3744 TID: 1952 INFO (eax::apps::graphql::init) GraphQL service configured.
17 [2023-11-16T23:04:44.361Z] PID: 3744 TID: 1952 DEBUG (eax::apps::AppMainCommon::init) Listening for PowerStateChange events
18 [2023-11-16T23:04:44.361Z] PID: 3744 TID: 6812 INFO (eax::foundation::security::allowAllUsersReadWriteAccess) Allowing all users read write access for path [C:\ProgramData\EA Desktop\machine.ini]
19 [2023-11-16T23:04:44.362Z] PID: 3744 TID: 1952 DEBUG (`anonymous-namespace'::overwriteOriginRegistryKeys) Overwriting Origin's protocol/client path registry keys (if necessary)
20 [2023-11-16T23:04:44.363Z] PID: 3744 TID: 1952 INFO (`anonymous-namespace'::overwriteOriginRegistryKeys) Origin Keys have already been set, no need to reset them.
21 [2023-11-16T23:04:44.363Z] PID: 3744 TID: 1952 DEBUG (eax::apps::suite::setThirdPartyAvailability) Changing third party availability, new value[available]
22 [2023-11-16T23:04:44.365Z] PID: 3744 TID: 1952 INFO (eax::foundation::security::allowAllUsersReadWriteAccess) Allowing all users read write access for path [C:\ProgramData\Electronic Arts\EA Services\License\]
23 [2023-11-16T23:04:44.370Z] PID: 3744 TID: 1952 VERBOSE (eax::foundation::messaging::Mailbox::depositMessage) [Message] --- Mailbox [ContentComponent Outbox], added message [struct eax::domain::messages::content::InstallStoreAdded]
24 [2023-11-16T23:04:44.383Z] PID: 3744 TID: 1952 ERROR (?) [grpc] [server_secure_chttp2.cc:81] {"created":"@1700175884.383000000","description":"No address added out of total 2 resolved","file":"D:\p4\grpc\1.22.1\src\src\core\ext\transport\chttp2\server\chttp2_server.cc","file_line":396,"referenced_errors":[{"created":"@1700175884.382000000","description":"Failed to add port to server","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_server_windows.cc","file_line":510,"referenced_errors":[{"created":"@1700175884.382000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_server_windows.cc","file_line":201,"os_error":"Unable to retrieve error string","syscall":"bind","wsa_error":10013}]},{"created":"@1700175884.383000000","description":"Failed to add port to server","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_server_windows.cc","file_line":510,"referenced_errors":[{"created":"@1700175884.383000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_server_windows.cc","file_line":201,"os_error":"Unable to retrieve error string","syscall":"bind","wsa_error":10013}]}]}
25 [2023-11-16T23:04:44.386Z] PID: 3744 TID: 9400 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"emsg":"[grpc] [server_secure_chttp2.cc:81] {\"created\":\"@1700175884.383000000\",\"description\":\"No address added out of total 2 resolved\",\"file\":\"D:\\p4\\grpc\\1.22.1\\src\\src\\core\\ext\\transport\\chttp2\\server\\chttp2_server.cc\",\"file_line\":396,\"referenced_errors\":[{\"created\":\"@1700175884.382000000\",\"description\":\"Failed to add port to server\",\"file\":\"D:\\p4\\grpc\\1.22.1\\src\\src\\core\\lib\\iomgr\\tcp_server_windows.cc\",\"file_line\":510,\"referenced_errors\":[{\"created\":\"@1700175884.382000000\",\"description\":\"OS Error\",\"file\":\"D:\\p4\\grpc\\1.22.1\\src\\src\\core\\lib\\iomgr\\tcp_server_windows.cc\",\"file_line\":201,\"os_error\":\"Unable to retrieve error string\",\"syscall\":\"bind\",\"wsa_error\":10013}]},{\"created\":\"@1700175884.383000000\",\"description\":\"Failed to add port to server\",\"file\":\"D:\\p4\\grpc\\1.22.1\\src\\src\\core\\lib\\iomgr\\tcp_server_windows.cc\",\"file_line\":510,\"referenced_errors\":[{\"created\":\"@1700175884.383000000\",\"description\":\"OS Error\",\"file\":\"D:\\p4\\grpc\\1.22.1\\src\\src\\core\\lib\\iomgr\\tcp_server_windows.cc\",\"file_line\":201,\"os_error\":\"Unable to retrieve error string\",\"syscall\":\"bind\",\"wsa_error\":10013}]}]}","name":"bgs"},"taxonomy":"ipc.strt.erro","throttleCount":0,"timestamp":"2023-11-16T23:04:44.383","weight":0.0}]
26 [2023-11-16T23:04:44.386Z] PID: 3744 TID: 9400 DEBUG (eax::services::TelemetryDispatcher::Impl::sendRattEvent) Sending RATT Telemetry event ipc.strt.erro
27 [2023-11-16T23:04:44.386Z] PID: 3744 TID: 15240 VERBOSE (eax::services::dispatchRequestAndAttachHandler) HttpRequest dispatched: url[https://ratt.juno.ea.com/ratt/telm]
28 [2023-11-16T23:04:44.925Z] PID: 3744 TID: 15240 VERBOSE (eax::services::onHttpRequestCompletion) HttpRequest completed: url[https://ratt.juno.ea.com/ratt/telm], statusCode[200], fromCache[false]
29 [2023-11-16T23:04:45.397Z] PID: 3744 TID: 1952 FATAL (eax::services::ipc::IpcServerImpl::runInternal) Unable to start IPC server[bgs]
30 [2023-11-16T23:04:45.400Z] PID: 3744 TID: 1952 ERROR (eax::services::exception::ExceptionHandlerClient::Notify) Whoops!
************ CRASH DETECTED ************
31 [2023-11-16T23:04:45.400Z] PID: 3744 TID: 1952 ERROR (eax::services::exception::ExceptionHandlerClient::Notify) Gathering information about the crash - this may take some time...
32 [2023-11-16T23:04:45.983Z] PID: 3744 TID: 1952 DEBUG (eax::services::exception::ExceptionHandlerClient::Notify) Unhandled notification: id[4]
33 [2023-11-16T23:04:45.983Z] PID: 3744 TID: 1952 DEBUG (eax::services::exception::ExceptionHandlerClient::Notify) Unhandled notification: id[5]
34 [2023-11-16T23:04:46.123Z] PID: 3744 TID: 1952 INFO (eax::services::exception::ExceptionHandlerClient::Notify) ... crash information gathered - generating report...got all games working with Origin 10.5.119.52718 - 773614 and using methods found in the internet to stop EA app forced install and updates... All works!
Tried to reinstall EA app and EA app is the culprit