Unable to launch BF2042
Hi: I just bought and downloaded 2042 yesterday. Bought it through paypal, from EA. The game won't start. It tries to, gets to the first game screen that is black and then just shuts down and goes ba...
Forum Discussion
Hey Kent: I have four other BF games on my D drive and they run fine. I can't believe I'm the only one who isn't using the C drive or not downloading from the app. or whatever. So if I go through all this again and it doesn't work then what? I just wanted to play 2042. Computer * always ends-up being stupid like this.
Hey Kent: Here ya go.............. This is after a complete reinstall downloading from the EA app. I installed the whole thing on my D drive again with 4 other BF games. I'll bet you a dollar to donuts it has to do with the EAC function. So now what?
EA_KentCommunity Manager
I appreciate you giving that a shot as well.
There is something else I was curious about. What happens if you try logging into Windows through a different admin user? I've seen some cases in the past where Windows UAC can cause some weird issues like this.If you need more info on how to create a new Admin user check out the Microsoft Support website. Once you have the chance to give that a shot let me know if it's still not allowing you to launch the game.
Kent: I just wanted to play the game. I didn't want to start a gov/t research and development program. The admin thing was a bust too. I have never had a problem installing and playing any other BF game. I'm pretty sure the problem is not on my end. I've installed and reinstalled the game so many times now I can't count. You realize every time I need to download the 48GB it take almost 2 hours. Ok, so I've run through all the hoops and still nothing. So one of two options needs to happen. One, find the fix quickly on your end. Two, I get my $89 back. BTW, I could have got it from EA for $69. So what say you?
Hi Kent: Did you give up on me? Ok, here's a 27 sec. video of the launch. The game should run. If you watch you see it boot the game properly and gets to the
screen where the next screen should be the game but it just goes back to the EA page.
Hi Who: So what you are saying is you're starting to smell a rat. Me thinks so too so I agree. So like you I'm going to put the kibosh on EA at least until they get 2042 up and running. I suspect if it ever happens it will be in the form of an update. You and me are certainly not the only ones. I'm just waiting until they say "you have to get the jab before we make your game work" (-;
BattlefieldDICEEA Staff
Hey!
Windows 8.1 does not support DX12 which is why you cannot launch the game. See DirectX: https://en.wikipedia.org/wiki/DirectX
The minimum and recommended specifications of Battlefield 2042 list Windows 10 as the required OS version.
See: https://www.ea.com/games/battlefield/battlefield-2042/game-overview/pc-system-requirements
Can you please try to update your windows version and share if that resolves your issue?Hey Who: Apparently I'm SOL cuzz I don't have Windows 10 that supports directX 12
EA_AticDICE Team
Unfortunately Battlefield 2042 is a Windows 10 game. @Confuzzo
If you bought the game on Origin you can reach out to support for refund. https://help.ea.com/en/help/account/returns-and-cancellations/
/Atic
Featured Places
