Unable to load into game from ‘play screen’
Unable to load into the game from the All-Out War or Hazard Zone menus. Can click play, find a match, and get the 10 second timer, but after the timer I will get a black screen with the loading symbo...
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EA_Kent
Community Manager
Community ManagerThanks for the updates, everyone.
I am curious if this might actually be connection-related. It sounds like it could be timing out when it's trying to connect to a match, so I'd like to try out some troubleshooting to see if we can help stop this from happening.
When you have the chance I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. If you're still running into the same issue after that please let me know.
Thanks again.
@EA_Kent I'm having the same problem, generally it happens when I attempt to play in a squad with my friends, seems to happen more often if my roommate is in the squad. Almost never happens when starting a match on my own.
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